[Resolved] Missing texts to be translated from the Subscriptions for WooCommerce Pro plugin

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly. Have you scanned your plugins for string translation? Please go to WPML -> Theme and plugin localization. Scan your WooCommerce and Subscriptions plugins as well as your theme for string translations. Then, go to WPML -> String Translation and look for the strings there. They should now be available for translation.

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
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NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby