No break lines in the new update

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Elementor users - please update WPML to the latest version to maintain compatibility. More details here - https://wpml.org/changelog/2024/12/wpml-4-6-15-critical-update-for-elementor-sites/

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-	16:00 – 17:00	16:00 – 17:00	16:00 – 17:00	16:00 – 17:00	16:00 – 17:00	-

Supporter timezone: Europe/Rome (GMT+01:00)

Tagged: ATE, Bug

This topic contains 9 replies, has 4 voices.

Last updated by Alejandro 4 months ago.

Assisted by: Alejandro.

Author	Posts
July 22, 2024 at 11:53 am #15986534
antoniosG-2	<b>Background of the issue: </b> I updated WPML and all its components to the latest version. Before the update, the translation format was working fine. See the original page: hidden link and the translation page without break line in the product short description: hidden link. Link to a page where the issue can be seen: hidden link <b>Symptoms: </b> Break lines are not respected in the new version. The translation format is wrong. Instead of having break lines, the text appears as a single block. <b>Questions: </b> Why are break lines not respected in the new version of WPML? How can I fix the translation format to include break lines as before the update?
July 22, 2024 at 1:30 pm #15987074
antoniosG-2	Hi, it is a major issue. Can you help me? Thanks
July 22, 2024 at 2:06 pm #15987299
antoniosG-2	Strange is that in the "Production description" it works fine, but in the "Product short description" not.
July 22, 2024 at 2:52 pm #15987575
antoniosG-2	Can you tell me how can i add a break line inside the "Product short description" which will be respected from WPML?
July 23, 2024 at 8:51 am #15991345
Alejandro Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Hello! We just discovered this issue today and we're working to have it fixed. in the meantime you can use the gear icon on the topmost right side of the editor and switch to the "old editor" for now and see if the problem disappears, this way you don't get stuck while we fix the issue.
July 26, 2024 at 6:59 am #16007018
antoniosG-2	Regarding the mail from the "support cleanup robot", i am still waiting for a fix.
July 30, 2024 at 8:28 am #16019185
Alejandro Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Hello, The ticket should not be closed now. the proper fix is being tested at the moment and i'll let you know when it's pushed to the our production servers. However, please be aware of the workaround i mentioned in my previous answer so you don't get blocked and can continue working. Regards.
August 14, 2024 at 2:32 pm #16071333
sandraS-19	Hi, I have the same problem. And I can see that many other users also have this problem. Why does it take so long to fix it?
September 5, 2024 at 1:59 pm #16145591
Olivier Paria	Same issue here and this is REALLY annoying, no Break lkines anymore Emails sent are a mess ! Please could you fix that ? or should i reverse to a previous version ?
September 6, 2024 at 1:39 pm #16149196
Alejandro Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Hi there, You can try to return to the previous version from the settings, at least in the meantime but a fix is on the way, it's in our testing environment at the moment, so it means our devs are running tests to see if it's safe enough to be released to the public. Regards.