Problems with twenty twenty four template

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Supporter timezone: Asia/Jerusalem (GMT+02:00)

This topic contains 4 replies, has 2 voices.

Last updated by Itamar 6 months, 2 weeks ago.

Assisted by: Itamar.

Author	Posts
June 22, 2024 at 3:07 pm #15785833
paulaA-5	Background of the issue: I am trying to translate elements of the Twenty Twenty Four theme using WPML. The issue can be seen on this page: hidden link Symptoms: Elements of the theme like the templates are not translating with WPML. Instead of a Spanish version of the blog page, I got a generic theme page. Questions: Why are the elements of the Twenty Twenty Four theme not translating with WPML? How can I ensure the templates and blog page is correctly translated into Spanish?
June 23, 2024 at 11:44 am #15794224
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, You are experiencing a known issue. Please read about it in the following link and apply the suggested workaround. https://wpml.org/errata/template-is-not-applied-to-translated-page/ Regards, Itamar.
June 24, 2024 at 9:33 pm #15811815
paulaA-5	Hi! Thanks for the reply I have done all the steps but it doesnt give me an option to delete the templates on this WP interface. I have gone to edit, check all the options and from here there is no way to delete the templates. Is this necessary or is there a work around? Thanks in advance
June 25, 2024 at 10:19 am #15819207
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, Please remember to switch the language with the Language Switcher at the top admin bar before you go to Appearance -> Editor. Did you remember to do that? After switching the language, edit the template. At the top, you will see a three-dot column. Click it, and the option "Clear customizations" will appear. Click on it. This will delete the Spanish template. Please see the attached screenshot. If my explanations have not helped you solve the problem, please share the access details for your site with me. I'm enabling a private message for the following reply. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - - Please backup the site files and database before providing us access. -- -- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.-- Regards, Itamar.
June 25, 2024 at 11:29 am #15819920
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi again. In addition to the above, it came to my mind that maybe, in the first place, you have not translated the 2024 theme templates into other languages. And this is the actual problem you are facing, not the known issue I shared with you. If this is the case, please see our guide on how to do it. https://wpml.org/documentation/getting-started-guide/translating-content-created-using-gutenberg-editor/translating-sites-that-use-full-site-editing/ Regards, Itamar.

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