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Tagged: Exception
This topic contains 12 replies, has 2 voices.
Last updated by Carlos Rojas 1 year, 3 months ago.
Assisted by: Carlos Rojas.
Author | Posts |
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January 8, 2024 at 10:14 am | |
kevinM-77 |
Register Elementor elements |
January 8, 2024 at 10:42 am | |
January 8, 2024 at 11:29 am #15160046 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi there, I would like to ask your authorization to create a copy of the site to send it to our specialists in the 2nd tier. |
January 8, 2024 at 12:26 pm #15160269 | |
kevinM-77 |
yes you have my permission |
January 8, 2024 at 4:44 pm #15162022 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Thanks! |
January 10, 2024 at 10:11 am #15167922 | |
kevinM-77 |
Hey Carlos, Just a quick question, while the specialists in the 2nd tier is taking a look at the copy of the site, should i hold off making any further changes to the site? thanks |
January 10, 2024 at 10:15 am #15167923 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi Kevin, If you need to make changes to the site, please make sure to save a copy of the actual state of the site in case. Then you can do the changes 🙂 |
January 10, 2024 at 10:29 am #15168029 | |
kevinM-77 |
ok will do, |
January 10, 2024 at 10:30 am #15168053 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Great! I will keep you updated on the evolution of this issue |
January 10, 2024 at 12:35 pm #15168830 | |
kevinM-77 |
Great, thanks, much appreciated |
January 10, 2024 at 1:51 pm #15169237 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
🙂 |
January 18, 2024 at 8:04 am #15198323 | |
kevinM-77 |
Hey, im just wondering how long this fix is likely to take? |
January 18, 2024 at 9:52 am #15199000 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi Kevin, Our 2nd tier specialists are still looking into this issue. Please don't re-install WPML plugins because the content on your site will lose the language information and then it will be extremely hard to recover/organize everything. I will get back to you as soon as I get more information. |
January 19, 2024 at 9:22 am #15203624 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi Kevin, When I try to edit the frontpage I get an error message. Could you fix that problem so I can apply a workaround provided by our 2nd tiers? |