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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where the 'Join Us' button in the header is not translated into Portuguese despite being translated in the backend and in Elementor, or if your Member Directory page links are not visible in the Portuguese version and clicking on logos results in a 404 error page, here's what we recommend.
Solution:
For the 'Join Us' button translation issue, please ensure that your translations are correctly configured in both the backend and Elementor. If the issue persists, we might need to access your site to further investigate the configuration. Make sure you have a full backup of your site before proceeding.
For the Member Directory page issue, the problem might be related to the shortcode used:

[businessdirectory-random-listings menu="1" pagination="1" buttons="create"]

. This shortcode might not be filtering content by the current language in the frontend. We recommend contacting the authors of the shortcode to check the query behind it, particularly the suppress_filter attribute.

Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

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This topic contains 7 replies, has 0 voices.

Last updated by pibhubP 4 days, 13 hours ago.

Assisted by: Carlos Rojas.

Author Posts
April 7, 2026 at 9:58 am #17953366

pibhubP

Hello,

Thanks!

4th and 5th are resolved.

6th - Header "Join Us" button not translated in portuguese. In backend its translated also translated in elementor (pt).

7th - Member Directory page EN - hidden link
PT - hidden link

Here the website link is not visible in PT translated page and when clicked on the logo it lands on 404 error page.

April 7, 2026 at 9:59 am #17953374

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi again,

Let's focus on the 6th issue, the "Join Us" button in the header.

Please share the access credentials to the site in your next message, which I have set private, so I can reproduce the issue and double-check the configuration.

Confirm you have created a full site backup that you can restore if necessary.

Looking forward to your message.
Regards,
Carlos

April 7, 2026 at 10:34 am #17953494

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Thank you for sharing the information requested.

The header (6th) is solved.

However, I don't understand the 7th issue. Please elaborate a little more so I can have a better understanding. Share some screenshots and describe step-by-step how to reproduce the issue.

April 7, 2026 at 10:53 am #17953599

pibhubP

7th - Member Directory page
EN link - hidden link
PT link - hidden link

The PT vesion is missing string (url link) and when clicked on the logos/images it goes on 404 error page.

April 7, 2026 at 11:00 am #17953618

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Please share a screenshot where you point out where the missing link is.

April 7, 2026 at 1:21 pm #17954431

pibhubP

Here are the screenshots

missing sentence and logo error in Portuguese page is marked in red

I am talking about this urls.png
marked in red when you click this logos they give 404 error.png
April 8, 2026 at 9:05 am #17956047

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Thank you for your message.

The issue is in the shortcode used to display the directories:

[businessdirectory-random-listings menu="1" pagination="1" buttons="create"]

that is not filtering by the current language in the frontend.

Please contact the authors and ask them to check the code of the query behind this shortcode, especially the suppress_filter attribute.

April 8, 2026 at 9:16 am #17956066

pibhubP

Hello,

6th is still pending - Header "Join Us" button not translated in portuguese. In backend its translated also translated in elementor (pt).

7th - we resolved it