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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that the Spanish version of the SVG site logo does not display correctly. It shows a broken image icon in the Media Translation interface and loads the English logo on the frontend, while the Hungarian version works fine.
Solution:
We recommended using WPML's String Translation to translate the logo link. Specifically, go to WPML → String Translation, search for

divi_logo

, and add the correct link for the Spanish translation. We have already made this adjustment for the client.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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This topic contains 1 reply, has 0 voices.

Last updated by edina.gora 1 day, 17 hours ago.

Assisted by: Andrey.

Author Posts
July 21, 2025 at 4:13 pm #17256802

edina.gora

Dear Andrey,

The Spanish version of the site logo (SVG) does not display correctly.
I tried to assign the translated logo using Media Translation, but:
It shows a broken image icon in the interface
And it loads the English logo instead on the frontend

Interestingly, the Hungarian version of the logo works fine.
This issue affects only the Spanish SVG.

I’ve attached a screenshot below that shows what happens on the Media Translation screen.

📎 See attachment: logo missing.jpg

The logo's permalink: hidden link
File URL: hidden link

Could you please advise how to fix this or suggest a better way to assign the SVG logo for each language?

Thanks again for your help and time — I really appreciate your detailed responses!

Warm regards,
Edina Góra

July 21, 2025 at 4:37 pm #17256845

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I’ve reviewed the issue, and to translate the logo link, you need to go to WPML → String Translation, search for divi_logo, and add the correct link for the Spanish translation.

Since you’ve already provided everything needed, I’ve gone ahead and made this adjustment for you.

Please see the attached screenshots for your reference.

Have a great week!

Screenshot 2025-07-21 at 19.31.50.png
String-Translation-‹-Related-Presence-—-WordPress.png
July 21, 2025 at 7:39 pm #17257239

edina.gora

Thank you very much!
Everything works perfectly on the website, include the logos.