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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that the 'Send Message' button on their contact page was not displaying the translation on the front-end, despite the translations being present in the advanced translation editor for German and French.
Solution:
We identified that the form was created with the Spectra plugin and informed the client that this is a known issue. We provided a workaround, which can be found in our errata page: WPML translation issue with Spectra form submit button.
We advised the client to follow the instructions provided in the errata and to let us know if the solution helped.

Please note that the solution provided might be outdated or not applicable to your case. If the workaround does not resolve your issue, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket with us.

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This topic contains 1 reply, has 2 voices.

Last updated by Mohamed Sayed 1 year, 4 months ago.

Assisted by: Mohamed Sayed.

Author Posts
March 14, 2024 at 10:09 am #15408775

markusL-48

I have discovered that the button "Send Message" on my page hidden link does not show a translation on the front-end. In the advanced translation editors in German and French it seems that the Button Text is translated but it does not show on the frontend.
Thank you for your support.
With my best Regards
Markus

March 14, 2024 at 2:20 pm #15410521

Mohamed Sayed

Hi Markus,
Thanks for contacting WPML support.

I checked the form and found that it's created with the Spectra plugin, this is a known issue and our developers provided a workaround here: https://wpml.org/errata/spectra-wpml-translation-issue-with-spectra-form-submit-button/

Let us know please if that helps.

Kind regards,
Mohamed