The list of sites in my account appeared in another account!

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This topic contains 3 replies, has 2 voices.

Last updated by Itamar 1 year ago.

Assisted by: Itamar.

Author	Posts
May 28, 2024 at 1:58 pm #15679025
duanmanZ	The list of sites in my account appeared in another account!
May 28, 2024 at 2:02 pm #15679038
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, This ticket is regarding the email you sent us to hello@wpml.org. We need to check things on your site. If you need further help with this, please share the access details to your site with us. Please share access to hidden link. I'm enabling a private message for the following reply. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - - Please backup the site files and database before providing us access. -- Thanks, Itamar.
May 29, 2024 at 6:09 am #15681720
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, In an email, you confirmed that you had solved the issue. I'm closing this ticket. Best Regards, Itamar.
May 29, 2024 at 8:05 am #15682012
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, In case you encounter any further problems due to this case, please open a new ticket in our support forum. Regards, Itamar.