Transalted prodcuts do not appear in their category

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Elementor users - please update WPML to the latest version to maintain compatibility. More details here - https://wpml.org/changelog/2024/12/wpml-4-6-15-critical-update-for-elementor-sites/

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	8:00 – 17:00	8:00 – 17:00	8:00 – 17:00	8:00 – 17:00	8:00 – 17:00	-
-	-	-	-	-	-	-

Supporter timezone: Europe/Madrid (GMT+01:00)

Tagged: WCML

This topic contains 0 replies, has 0 voices.

Last updated by Paola Mendiburu 5 days, 22 hours ago.

Assisted by: Paola Mendiburu.

Author	Posts
December 10, 2024 at 10:57 am #16497469
orO	Background of the issue: I want to Make products visible on the translated version of the website. Here you can see products: hidden link Here, the translation of the product category, there's nothing: hidden link As you can see I already translated the products: hidden link hidden link hidden link So why are they not appearing in their category? This was just an example, all product categories I check on the translated version are empty. I also do not understand why the slug for the translated version is different. Why is this: hidden link not like this: hidden link Why do I have to add "-en" to the category slug: hidden link ? Symptoms: Translated products do not appear in their category on the translated version of the website. The slug for the translated version is different, requiring '-en' to be added to the category slug. Questions: Why are translated products not appearing in their category? Why is the slug for the translated version different, requiring '-en' to be added?
December 10, 2024 at 12:00 pm #16498043
orO	Do you still need the credentials I gave you? please do not break the website.
December 10, 2024 at 2:41 pm #16498949
orO	I am not sure why it says "[Waiting for user feedback]" on this ticket. This ticket is waiting for you. I gave Paola credentials and after working together with her on the chat she said she will converted the chat into a ticket and get back to me. This ticket is waiting for you.
December 10, 2024 at 8:00 pm #16500267
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00)	Hi! This is Paola. I’ve sent you a private message regarding a migration so I can proceed with the debugging. Here’s the link for reference: https://wpml.org/forums/topic/transalted-prodcuts-do-not-appear-in-their-category/#post-16498432 Please let me know once it’s completed.
December 11, 2024 at 9:37 am #16502404
orO	Hello, I am not sure where is the private message you said you've sent me. Where can I read it?
December 11, 2024 at 9:40 am #16502437
orO	OH, ok, I didn't understand that these yellow lines were hiding messages and I need to click them. Can you do these migrations? you seem to know how it's done and I don't want to take a wrong step. You still have the credentials.
December 12, 2024 at 7:58 am #16506505
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00)	I am on it. I will let you know when I have news.
December 12, 2024 at 3:31 pm #16508716
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00)	The issue has been escalated to the second tier. I will let you know when I have some news.
December 13, 2024 at 8:21 am #16510303
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00)	Hi there! To solve the issue I did the following: - I went to WooCommerce --> WooCommerce Multilingual --> Multicurrency - I have unchecked "Show only products with custom prices in secondary currencies " Now appears everything correctly.