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[Resolved] Translation does not apply to all strings for an email sent to a customer.
This thread is resolved. Here is a description of the problem and solution.
Problem: You are trying to translate all strings for an email sent to a customer, but the translation does not apply to the email title and subject, although it works for the body of the email. Solution: We recommend checking the profile language of the account used to create the booking. You can find this setting by navigating to Users-> Profile-> Language in your WordPress dashboard. If the profile language is set to anything other than Site Default, please change it to Site Default and create a new booking.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend opening a new support ticket. Additionally, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum.
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Background of the issue:
I am trying to translate all strings for an email sent to a customer. The issue can be seen at hidden link
Symptoms:
Translation does not apply to all strings for an email sent to a customer. It applies to the body but not to the email title and subject.
Questions:
Why does the translation not apply to the email title and subject?
How can I ensure that all strings, including the email title and subject, are translated?
Please log in to this sandbox site and install the Yith Booking plugin. (hidden link)
After that, please create a test email and translate it to replicate the issue. If the issue is replicable, please let me know how to reproduce it to consult our compatibility team.