Translation of Products

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to manually translate WooCommerce products using WPML, but the translation options are missing in the product overview and individual product pages. You have confirmed that Product Translation is enabled in WPML settings, but you cannot update WPML plugins, and navigating to WooCommerce > WooCommerce Multilingual only shows the setup wizard.
Solution:
First, ensure that the WooCommerce Multilingual plugin is installed and set up correctly, as this is necessary for translating products and their data. Complete the WooCommerce Multilingual setup by following the wizard. If the translation options are still missing after setup, try the following steps:
1. Clear the cache on your site and your browser.
2. Flush the permalink structure by navigating to Settings > Permalinks and saving the settings.
3. Check again if the translation options appear under "WooCommerce > WooCommerce Multilingual > Products".
If these steps do not resolve the issue, the problem might be outdated or not applicable to your specific case. We recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

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Tagged: WCML

This topic contains 3 replies, has 2 voices.

Last updated by maximilianM-17 1 week ago.

Assisted by: Prosenjit Barman.

Author	Posts
November 19, 2024 at 3:10 pm #16420254
maximilianM-17	Background of the issue: I am trying to manually translate my WooCommerce products using WPML on a site under development. I have confirmed that Product Translation is enabled in the WPML settings. ALso i somehow cant update wpml Plugins. Symptoms: In the product overview and individual product pages, the WPML translation options are missing. Questions: Could you please help me resolve the issue of missing WPML translation options for WooCommerce products?
November 20, 2024 at 6:31 am #16422254
Prosenjit Barman Supporter Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There! Thanks for contacting WPML Support. I understand the issue you're facing. Based on the WPML Debug Info, I can see that the translation settings for the Product post type are configured correctly. With these settings in place, you shouldn't experience any issues with translating the products. Could you please navigate to the "WooCommerce > WooCommerce Multilingual > Products" section and see if the option to translate the product is available? If not, try clearing the cache from both your site and browser, then flush the permalink structure by saving it under Settings > Permalinks. After that, check again. Please let me know the update. I'll be happy to help if you need further assistance in this matter. Best regards, Prosenjit
November 20, 2024 at 2:10 pm #16425106
maximilianM-17	Going to WooCommerce > WooCommerce Multilingual just takes me to a Tab where i can start the setup Wizard. There are no other options. I did already set WPML up and everything on my Website except for the products is already translated. Can i safely restart the wizard without loosing my progress?
November 21, 2024 at 3:19 am #16427191
Prosenjit Barman Supporter Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hi! Thank you for the update. To enable WooCommerce functionalities in multiple languages, you'll need to complete the WooCommerce Multilingual setup. Until this setup is completed, translating products and their data correctly won't be possible. Please note that WooCommerce Multilingual is a separate plugin, and its setup is independent of WPML, so it needs to be configured separately. Please complete the WooCommerce Multilingual setup and then you'll see the option to translate the products. Please try and let me know how it goes. I'll be happy to help if you need further assistance in this matter. Best regards, Prosenjit
November 22, 2024 at 10:07 am #16433117
maximilianM-17	Worked perfectly fine, Thanks alot!