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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 5 replies, has 0 voices.

Last updated by Andreas W. 11 hours, 33 minutes ago.

Assisted by: Andreas W..

Author Posts
February 1, 2025 at 3:51 pm #16658557

victorM-56

Background of the issue:
I am trying to manage the Translation queue in WPML. I want to delete some translations and ensure everything is ready for automatic translation. Here is the link to the page where the issue can be seen: hidden link

Symptoms:
I can't delete some translations and receive the message: 'this action does not apply to any of the selected translation jobs'. Additionally, the translation queue sometimes shows 9 items, but when I open it, nothing is visible.

Questions:
Why can't I delete some translations in the queue?
Why does the translation queue show items that are not visible when opened?

February 1, 2025 at 4:44 pm #16658636

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Which translation option is currently set at WPML > Settings > Translation Mode?

If the mode is set to "Translate What You Choose", I would suggest you switch to "Translate Everything Automatically", and go to WPML > Translation to complete the pending reviews.

After completing the reviews, you can switch back to "Translate What You Choose".

Also, please verify if you applied the workaround from this errata:
https://wpml.org/errata/email-encoder-protect-email-addresses-and-phone-numbers-there-is-a-problem-connecting-to-automatic-translation/

Best regards
Andreas

February 1, 2025 at 6:02 pm #16658743

victorM-56

I start puting in AUtomatic mode.
Mais je suis assez inquiet, car il propose ensuite de traduire :
23 Pages
83 Modèles
41 TablePress Tab

Normally, all pages have already been translated with WPML.
Why ask me to re-translate 23 pages?

What are the templates?

Thanks

pppwmm.png
February 1, 2025 at 6:24 pm #16658782

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Maybe the pages were updated in the meantime and WPML is expecting an update for the translations?

You can see the current status for each page at Pages > All Pages.

An arrowed circle means that the translation needs to be updated.

The template might be coming from Divi > Theme Builder.

February 3, 2025 at 8:38 pm #16664424

victorM-56

Hello,
I put my website in automatic translation.
I did the workaround for protected email.

In translation queue, I still have a big list that I can't clear.
If I Approve, I have error message : This action does not apply to any of the selected translation jobs

thanks

trans2.png
trass.png
February 4, 2025 at 3:14 pm #16667549

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

It looks like these jobs got stuck.

Take note, that for example for "Strings" jobs from WPML > String Translation it may occur that the job is not longer available, if one of the strings form this job was altered or deleted in the meantime.

You could try to cancel these jobs at WPML > Translation Management > Jobs.

Also, in the case of templates, layouts, and pages, you could for example try to edit the original content, and save the original content again. This should update the translation status and the jobs should become available.

If this will not solve the issue, please let me know.

Best regards
Andreas