[Resolved] URL not Listed for translation

Hi Oliver,
Thanks for contacting WPML support.

Please try the following steps:

1- Go to WPML > Theme and plugins localization, select the plugin used to create those buttons, and scan it
2- Go to WPML > String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the buttons links
5- Select the string
6- Click on the "Add to String Translation" button
7- Go back to WPML > String Translation
8- Search for the links and translate them

Please check this guide for more details about how to find the strings that don't appear in the String Translation page: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Let me know please if that helps.

Kind regards,
Mohamed

I see that the plugin is not updated for a long time (https://wordpress.org/plugins/sticky-side-buttons/), so it could be a compatibility issue.

I found an old ticket where our developers suggested a fix for this issue, please create a full backup then try the following steps:

1. Edit the /wp-content/plugins/sticky-side-buttons/ssb-ui.php file
2. Find the following code (line 415):

// Buttons exists
			if ( isset( $this->buttons['btns'] ) ) {

3. Add the following code just after it:

$this->buttons  = get_option( 'ssb_buttons' );

4. Save the file and check if the issue is resolved.

Let me know please if that helps.

Kind regards.