I found out that the WooCommerce pages are significantly slower in the EN language then our DE, FR and IT versions of the page.
We disabled all other plugins except WPML plugins and WooCommerce and installed QueryMonitor
As an update, we identified that the issue is with Woocommerce Germanized, some of the text domains for strings turn into woocommerce instead of woocommerce-germanized and that causes the issue.
The problem is reported to the development team. I will inform you if there is an update.
As a temporary solution you can do as follows:
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to WordPress Dashboard > WPML > String Translation.
- From the top filter, select the "woocommerce" text domain.
- You will see that around 70 strings are there that are translated in English.
- Select them.
- Delete them.
- That should fix the issue and after that you will need to re-scan the plugins to translate the missing parts that you have deleted.
many thanks for the Update Christopher!
I'm happy you found the cause of the issue!
deleting the 70 stings sounds too risky for me right now in production environment!
I would prefer to wait until your dev team has a permanent solution for this bug.
Do you have an idea how long this will take?
I am not sure about that, it might take a while as it is a very specific scenario happening with Woocommerce Germanized plugin, so we need to take into account the priorities in development.
I surely will inform you as soon as I have an update.
You might see some default Woocommerce related texts showing in the default language and not translated.
- Just in case, backup your website.
- Select the Woocommerce related text items in String Translation and delete them.
- Go to WordPress Dashboard > WPML > Theme and plugins localization.
- Only select the Woocommerce plugin.
- Click the scan button.
- The strings will appear gain and this time you need to translate them from scratch.
- But you do not need to translate them all, as most probably many of them are not showing on the front end.
- Check the front end of the website and if you see a text that is not translated, search for it in the string translation and translate it.
thanks for your advice!
Deleting this translations is a bad idea because Germanized set these translations because of legal reasons in Germany and in Austria. So when I delete these translations this has a legal impact on our website and therefore is not recommended by our lawyer.
I think this problem will then have a lot of WPML customers in Germany and Austria using WPML, WooCommerce and Germanized 🙁
--> maybe this is not really a low priority issue...
Hope you can raise the priority on this bug to get a fix by your dev team soon.
We do have a lot of customers in German-speaking countries, so rest assured that we will be checking with this issue in a proper timeframe.
But for now I do suggest that you follow the steps below:
- Copy your website to a staging server.
- Delete the strings there.
- Make sure you rescan Woocommerce.
- Check the front end of the website and pinpoint the untranslated text.
- Search the string in string translation and translate them.
- After you make sure that front end of the website is ok, copy back the site to the live version.
I also had a ticket with Germanized on that issue.
They told me that these strings are not from Germanized - the only register Stings within the Domain woocommerce-germanized!
They asked me why WPML thinks that these Strings are registers by the plugin Germanized??
I just got another replay from Germanized vendor.
The tell these are no Strings from Germanized but all from WooCommerce core itself:
Hi,
nein, das sind keine Strings von Germanized - die stammen allesamt direkt aus dem Woo Core. Ich kann dir leider nicht erklären, wie man im Support hier auf Germanized kommt.
Grüße
translated in English:
Hi,
no, these are not strings from Germanized - they all come directly from the Woo Core. Unfortunately, I can't explain to you how to get to Germanized in the support here.
sorry my last message for today.
I checked all the strings in the Domain WooCommerce you deleted on our integration environment (int.magepd.com). And it looks like these are strings from WooCommerce Core and is has no effect if these Strings will be deleted in WPML String translation.
--> I also deleted these Strings in WPML String translation on our production environment
BUT: this does not solve the problem! If you checkout the response times on hidden link in different languages with the Query Monitor tool you will see that DE, IT and FR load in about 2,1sec while the EN version still loads in 4,9sec even you deleted these Strings in WPML String translation.
--> this definitely does not solve the problem.
The development team found out that some strings that were supposed to be woocommerce-germanized are switched to woocommerce in the text domain.
That is not the fault of the Woocommerce Germanized plugin, so you will go nowhere following up with them.
The issue is that in WordPress 6.3, there is a breaking change in "\wp-includes\l10n.php" that causes WPML to mix up and cause the change in the text domain.
So it might be possible with another plugin too and our development team is working to find a solution.
At the moment there is nothing that I can suggest to you for a permanent fix and you will need to wait for upcoming releases of WPML to have a fix.
