Background of the issue:
I have WPML installed and would like to use the AI features. Unfortunately, the AI section doesn’t load. In the settings, I get a message about mapping my default language, German, to a supported language for automatic translation.
Symptoms:
The AI section doesn’t load. The message in settings says: 'Your default language, German, must be mapped to a supported language to use automatic translation.' When I click the 'Map language' button, there’s no option available, and the column for Language Mapping isn’t displayed.
Questions:
Why is the AI section not loading?
How can I map my default language, German, to a supported language for automatic translation?
Why is there no option available when I click the 'Map language' button?
Why is the Language Mapping column not displayed?
Hello,
My name is Carlos, and I will continue working on this ticket
Please share the access credentials to the site in your next message, which I have set private. This will allow me to reproduce the issue and check the configuration.
Confirm you have created a full site backup that you can restore if necessary.
Hi Sandra,
Thank you very much for sharing the credentials requested.
I have updated the WordPress Memory limit for you, so that is solved.
Also, the problem with the automatic translation is solved. The only part missing was the information about your site in WPML -> Settings -> Automatic translation -> Context and Target Audience. I added temporary information, but I kindly ask you to add the correct info so the AI can make a better translation.
