Hi, We have management to get everything working. But since some 2 months ago it has not working (if you are not logged in).
So logged in users see everything looks great. And not logged-in users see a "no page" message.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
I would like to offer to have a closer look at the problem and request temporary access (wp-admin) to the website to investigate this issue further.
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Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
I took a copy of your site for testing.
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Sidenote:
I removed the folder "twenty-twenty" from /wp-content/plugins as this folder contains a theme and is not supposed ot be inside this folder. After this approach the site was loading.
I suggest that you remove this folder from your "plugins" directory.
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Next, I disabled all plugins and enabled only WPML and our String Translation addons and the hompage is laoding on both languages.
Then I began enabling the plugins in small groups, in order to verify if at some point the issue occurs again.
When activating "XML Sitemap Generator for Google" I run into the following warning:
"Warning: preg_match(): Unknown modifier '-' in D:\Work\Local Sites\agilepeople\app\public\wp-content\plugins\sitepress-multilingual-cms\inc\absolute-links\absolute-links.class.php on line 186"
Disabling this plugin "XML Sitemap Generator for Google" solves the issue.
This plugin has known issues with WPML and will only work if you use "Different domains per languages".
When trying your suggested fix on the production site, the problem still occurred.
I feel desperate..
Did you try the change yourself on the production site (or only on a local copy)?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
My apologies, I can confirm that the workaround solves the preg_match() error on my local install, but this workaround might not be a solution for the fact, that the plugin simply does not support other site URL formats as "Different domains per language" when running with WPML:
"Please note that the Google XML Sitemaps plugin works with WPML only if the language URL format is set to A different domain per language"
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
My apologies, as I thought that this was the root of the issue, as I can no longer confirm the issue on my local copy of your site. See screenshot.
At this point, I am unsure why the issue keeps occurring on your site. I tried clearing the cache and resaved the permalinks but it did not solve the issue.
Could you please try to clear the Redis Object Cache and clean the minified files generated by Assets Clean Up?
Further, I would suggest revising your .htaccess file for bad entries or simply deleting the file and then resaving the WordPress Permalinks, which will create a new file.
Take note that troubleshooting the site leads to many unexpected fatal errors that are not related to WPML. Anyhow, by bypassing the WordPress Fatal Error Handler I was able to reactivate all the used plugins and I can not confirm the issue on my local install.
There are only a few plugins, that I can simply not reactivate due to fatal errors, like the Fluentform PDF Addon for example.
Surely, I am not able to confirm if the issue might be related to Redis Cache or to a Premium plugin that needs to be first registered on an external website to add its functionality.
It would be useful if you could set up a staging site for such purpose, in case further assistance will be needed.
I also suggest you sort out any plugins that are not essentially necessary for the site by deactivating and deleting them.
Did all this but it's still the problem.
I have a question, though. I have not activated Redis Object Cache or Assets Clean Up. Do I need to uninstall them?
The topic ‘[Closed] I have a problem with that pages are not seen with your code version 2’ is closed to new replies.
