This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with button and footer links on the French version of their site redirecting to the English version. Additionally, on the /contact/ page of the French site, the main navigation incorrectly includes /contact/ in the URLs, causing them not to function properly.
Solution:
1. To address the issue with the footer links not translating, we recommend following the steps in our guide on finding and translating strings that don't appear on the String Translation page. You can find the guide here: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
2. For the issue with the main navigation URLs on the French contact page, it appears to be related to a custom walker function in the theme that overwrites the default WordPress menu functionality. We suggest temporarily activating a default WordPress theme to see if the issue resolves.
3. Ensure all elements of the Avada theme are correctly translated by following the comprehensive guide and video tutorial here:
- https://avada.com/documentation/multilingual-management-with-wpml-and-avada/
- https://youtu.be/HvFmkF3clxc
If these solutions do not resolve your issues or if they seem outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 3 replies, has 0 voices.
Last updated by 1 week, 4 days ago.
Assisted by: Carlos Rojas.
