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Supporter timezone: Asia/Yerevan (GMT+04:00)
Tagged: Compatibility
This topic contains 14 replies, has 0 voices.
Last updated by Christopher Amirian 9 hours, 9 minutes ago.
Assisted by: Christopher Amirian.
Author | Posts |
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August 11, 2025 at 6:02 pm #17311059 | |
uabV |
Background of the issue: Symptoms: Questions: |
August 12, 2025 at 1:21 pm #17313599 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, Welcome to WPML support. Would you please first fix the minimu requirment for WPML? The minimum requirement is 128M but I suggest that you increase it to 512M: https://wpml.org/home/minimum-requirements/ You can add this by adding the code below to "wp-config.php" file of your WordPress installation root folder: /** Memory Limit */ define('WP_MEMORY_LIMIT', '512M'); define( 'WP_MAX_MEMORY_LIMIT', '512M' ); Please add the code above the line below:
After that please do as follows: - Go to your Dashboard > Pages. If the issue persists, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website. Make sure you set the next reply as private. |
August 12, 2025 at 5:42 pm #17314574 | |
uabV |
I've reached out to the hosting provider , because I think they might limit that . will get back to you when this is sorted |
August 13, 2025 at 3:02 pm #17318281 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Ok thanks. |
August 13, 2025 at 3:19 pm #17318374 | |
uabV |
Increased it to 256M, because it's maximum allowed by the hositng provider on the current plan. How to provide the login details? Should I send a proivate message? |
August 13, 2025 at 10:28 pm #17319332 | |
uabV |
I've made some progress. Deleted and created the contact page again. We are about 80% there, but we have some issues: 1. Not sure how to translate this word, it's stil in lithuanian hidden link 2. The contact form is not translated. hidden link On WPML it shows that all contact forms are translated hidden link |
August 14, 2025 at 2:16 pm #17321298 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, Thank you very much for the details. Yes, I enabled the marking and you need to check the private checkbox on the immediate next reply and you will be able to provide the login information. For that text on the left side title it seems there is a widget used that is not compatible with WPML. But I might be able to find a solution if I have access to the website. For the Contact form, please follow the steps below: - Go to WP Dashboard > Plugins > Add new > Commercial (tab) https://wpml.org/documentation/related-projects/using-contact-form-7-with-wpml/ Thanks. |
August 17, 2025 at 12:02 pm #17325402 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, Thank you very much. There is a problem with the placeholder detection in the form. Do I have permission to copy the website to our server for further investigation? Thanks. |
August 18, 2025 at 8:26 am #17326561 | |
uabV |
Sure ! Go ahead. Actually, the guy from your team Kor already downloaded the website copy regarding another matter. |
August 18, 2025 at 3:21 pm #17328435 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, Thank you the copying process started. I will do troubleshooting as soon as the copy is finished. Thank you for your patience. |
August 19, 2025 at 3:10 pm #17331915 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, The copying was successful and we are working to see why the Contact form content show mixed and wrong code in translation. Thank you for your patience. |
August 20, 2025 at 2:39 am #17333000 | |
uabV |
Thank you |
August 20, 2025 at 2:09 pm #17334592 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Thank you for your patience. We could replicate the issue even on a clean installation. Whenever a placeholder is used in LV language, the Advanced Translation Editor shows that broken code. We reported this to our compatibility team, as it is related to the compatibility with the Contact Form 7 plugin. I will get back to you as soon as I have an update from the compatibility team. Thanks. |
August 20, 2025 at 4:29 pm #17335204 | |
uabV |
Thank you a lot! By the way, can you help me with antoher issue related to the popups? Or should I open a new ticket? |
August 21, 2025 at 11:40 am #17337143 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, Yes please, I would split this ticket and assign it to myself but as I have a vacation coming, it will be the best to have a new supporter handle the Pop up issue. I will get back to you here as soon as I have answer about the Contact Form. Thank you. |