[Resolved] Pages are showing "waiting for automatic translations"
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing an issue where pages are not displaying correctly due to an error with the SSB WooCommerce MultiLanguage Products plugin. The error log shows:
Call to a member function get_cart() on null
at a specific file path. Solution: We recommend deactivating the SSB WooCommerce MultiLanguage Products plugin, reloading the page, and waiting a few seconds. This should allow the translation to be delivered completely to the site. If this solution does not resolve the issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we encourage you to open a new support ticket for further assistance at WPML support forum.
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Hello,
Thanks for contacting us.
Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.
Can you click on those gear wheels and check if the page appears as 100% completed? if it does, please click the "complete" button and then wait a few minutes.
If the problem remains, please go to WPML > Support > Automatic translation editor > Error log and send us a screenshot of what you see there so we can understand how to continue.
If no, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Thanks. The page opened correctly, but the username or password is incorrect. I got the following error: (ERROR: The username or password you entered is incorrect. Have you lost your password?)
Thanks for checking the error. I found the following error in ATE error log.
Call to a member function get_cart() on null /home/u506228129/domains/hocl.dk/public_html/coder/wp-content/plugins/ssb-woo-mlp-control/ssb-woo-mlp-control.php:846
It arises from the plugin SSB Woocommerce MultiLanguage Products. I deactivate this plugin, reload the page, wait for a few seconds, and then the translation is delivered to the site completely.
