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Supporter timezone: Europe/Madrid (GMT+02:00)

This topic contains 9 replies, has 0 voices.

Last updated by Carlos Rojas 4 days ago.

Assisted by: Carlos Rojas.

Author Posts
July 31, 2025 at 8:55 am #17284204

johnO-17

Background of the issue:
I am using Event Calendar on my site hidden link and I am trying to translate date strings such as August, Aug, Sun, Tue using WPML. I have found these strings in the string table and the admin version and translated them, but they are still not getting translated on the webpage.

Symptoms:
Translated date strings are not appearing correctly on the webpage.

Questions:
How can I translate date strings like August, Aug, Sun, Tue in Event Calendar using WPML?
Can you point me to documentation for 'Track where strings appear on the site' and how to highlight the string I am looking for?

July 31, 2025 at 10:53 am #17284749

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

1.- I kindly ask you to follow the steps described in this guide: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ to find and translate strings that don't appear in String Translations. That will help you identify the strings and translate them.

2.- Please increase the WP memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:`

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');

- Add it above the line /* That's all, stop editing! Happy blogging. */

You can double-check the WordPress memory limit in WPML -> Support

Regards,
Carlos

July 31, 2025 at 11:24 am #17284787

johnO-17

1. As I said in my first message I have done this and translated all the ones I have found yet they still do not appear.

2. I have request this change from the host, but personally do not think this is the issue, the site is small and only a few translations and translation I made later do appear correctly, but the months and days of the week don't!

you have not answered my query on how "Track where strings appear on the site" WHERE and HOW do these string get highlight ? ( see image ) !!

Thanks

John.

Screenshot 2025-07-31 122250.png
July 31, 2025 at 11:37 am #17284849

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi John,
Thank you for your answer

1.- In your original message, you didn't mention that you looked into the admin text section. That is the reason why I recommended following the guide I shared.

Anyways, I kindly ask you to share the access credentials to the site in your next message, which I have set private. This way, I will be able to reproduce the issue and search for the strings.

2.- Increasing the WordPress memory limit is necessary for your site to meet WPML minimum requirements: https://wpml.org/home/minimum-requirements/

Looking forward to your message.

July 31, 2025 at 12:45 pm #17285041

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi John,
Thank you for sharing the information requested, and I'm sorry for the misunderstanding with the admin text section.

I have already increased the WordPress memory limit for you, so no need to wait for the hosting. I'm still working on the main issue.

July 31, 2025 at 1:00 pm #17285097

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello again,

I ran a few tests, but the issue persists. I kindly ask you to create a staging site with a copy of the live site (you can use WP Staging plugin for free) or authorize me to create the staging site so we can run further tests without affecting the production site.

Looking forward to your message.

July 31, 2025 at 1:08 pm #17285105

johnO-17

It is not a live site as yet, this is my testing site so do what ever you need to do please,

thank you for "increasing my WordPress memory limit" sorry I am new to WordPress I did some web development a few years ago so only just getting back in to it and it's changes quite a bit and this is my first Multilingual site.

Thanks

August 1, 2025 at 8:41 am #17287300

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi John,

I ran several troubleshooting steps, but the issue persists. I have escalated this ticket to our 2nd tier of support for further testing.

I will get back to you as soon as I get more information.

August 1, 2025 at 9:52 am #17287745

johnO-17

ok thank you, glad it wasn't just me missing the obvious.

August 1, 2025 at 10:28 am #17287913

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

You are welcome!