This thread is resolved. Here is a description of the problem and solution.
Problem:
After updating, the client noticed that translations for the 'head' and 'second head' pages disappeared. These pages were not appearing in the WPML Translation Dashboard despite being set as translatable. The client uses Elementor and manages translations frequently.
Solution:
1. We recommended checking if the 'Pages (page)' post type is set to Translatable in WPML settings and using translation if available.
2. We advised the client to resend content for translation via WPML → Translation Dashboard and to use appropriate Dashboard filters while clearing filter states.
3. Since standard UI adjustments did not resolve the issue, we suggested directly inspecting the database for proper WPML language assignment and translation linkage for the affected pages.
4. We recommended using WPML troubleshooting tools to attempt a forced resync, such as 'Assign translation jobs to translators again' and 'Fix translation tables'.
5. If these steps do not resolve the issue, we advised escalating internally for specialized data repair or advanced diagnostics.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
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