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[Resolved] Use the same price (entered in your plugin) for countries with different VAT
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is developing a site using WooCommerce and WPML Multicurrency plugin, with two currencies set: CZK for the Czech Republic and € for Slovakia, each with different VAT rates. The issue arises when the manually set price for € is only applied if the billing address is in the Czech Republic. If the billing address is in Slovakia, a lower price is used due to the different VAT rates. Solution: The issue was identified as related to WooCommerce's tax calculation rather than the WPML or WCML plugins. The tax calculation works as follows: - For the Czech Republic, the price of €23 includes a 21% VAT, calculated by dividing the total price by 1.21 to get the original price without VAT. - For Slovakia, the original price is then recalculated with a 20% VAT, resulting in €22.8. This behavior is consistent regardless of whether WPML or WCML plugins are enabled or disabled. The client was advised that this is a standard WooCommerce functionality based on the tax settings for each country.
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Background of the issue:
I am developing a site using WooCommerce and WPML Multicurrency plugin. I have set up two currencies: CZK for the Czech Republic with a 21% VAT and € for Slovakia with a 20% VAT. I have configured WooCommerce to apply VAT based on the customer's billing address and to include VAT in the entered prices. I manually added prices for the second currency using WPML Multicurrency plugin.
Symptoms:
The manually set price for the second currency (€) is only applied if the billing address is in the Czech Republic. When the billing address is in Slovakia, a lower price is used due to the different VAT rates.
Questions:
How can I ensure that the price I set in WPML Multicurrency plugin is used regardless of the VAT rate applied based on the billing address?
Please use this link hidden link to login to the sandbox site. I've installed the WPML and Woocommerce plugin and you can set it up so that the issue can be replicated.
I've set WooCommerce and WPML Multicurrency as it is on my site and the problem is in the sandbox too. You can see how to replicate it in the attached video (no plugins or themes uploaded or set from my side, so the shop is kinda confusing).
I guess you left out your screen recording. I've tested it and I cannot replicate this issue as shown in this screen recording hidden link . Could you list the steps to replicate it?
As I've found out, Woocommerce works according to post codes (and sometime even city), so you have to add any Slovakian post code and city after selecting country (Slovakia). For example post code 91701 and city Trnava as I used in the video before.
Yes, exactly. I set price 23 €, so I'd like to use this price. This price shouldn't be changed according to countries (tax rates), but it should be still the same, because I use adding price with tax. I know, that the price without tax will be different according to tax rate in specific country, but the price with tax should be the same everywhere. So for Czech republic 23 € and for Slovakian republic also 23 €.
Our 2nd Tier Support has reviewed the issue, and it is not related to our WPML or WCML plugins.
The issue pertains to WooCommerce's tax calculation. Whether you disable WCML and WPML or not, the price of 599 remains 594.05 Kč.
Here’s the breakdown of the tax calculation:
- The store base is Czech, and the 23 price is inclusive of a 21% tax.
- Calculation:
- Original price + 21% tax = 23
- Original price = 23 / (1 + (21/100)) = 19
When you’re in Slovenská republika, the price will include a 20% tax:
- 19 + (19 * 20/100) = 22.8, which is what you are seeing. I've attached the screenshot of the tax setup.
