Your payment method may change before your yearly renewal, potentially causing a failed order. We send automatics emails about failed or successful renewals. If your WPML renewal fails, you can update your payment method from your WPML account page.
Where can I see my current payment information?
Log into your WPML account and click the Modify link. Then, scroll down to the Your recent payments section and click on the latest one. You will see all the payment information for that order.
We don’t store credit card information, so if you need this information, please reach out to us.
How can I change my current payment method?
To change your current payment method:
Log into your WPML account and click Modify.
On the page with your subscription details, click the Change payment method link.
Select the payment option you would like to use.
When you’re done entering all information, click the Change payment method button. Your subscription will use the new payment method you just switched to.
When should I change my payment method?
You should change your payment method if:
Your current payment method is no longer valid. For example, your credit card expired since your last purchase.
You want to use another way to purchase. For example, you might want to switch from using a credit card to using your PayPal account.
Your current payment method does not have enough account balance.
How can I change my billing details?
To change your billing details, log into your WPML account and click on Personal details and password. You can update both your personal information, such as your name and last name, and your company details.
If you include your company information, you’ll see it reflected on your next tax invoice. If you don’t want to include company details on your invoice, simply leave the field empty.
