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39,623 Responses to “Pre-sales Questions”

  1. Hi Amir!
    I’m planning to buy WPML (CMS) for me and my clients and I have a couple of prebuy questions.

    1. How abt WPML and seo? May I alter xml lang-tags etc for the different language versions of the website? A client focusing on the Swedish market has an english wp-install and I’m contemplating re-installing to get the Swedish wp + code settings. Would be nice if WPML solves this instead of reinstall.

    2. Your text: “Use WPML on as many sites as you want”. Is that per site-owner or should it be read as buy once and install for many clients? Wd they all be eligible for updates? Your recommendation wd be appreciated.

    3. One of my clients is a professional translator and wd like to join WPML:s translator service. Could you send me a good link for that please?

    Thank you in advance,
    Anette

    • 1. Yes, you can manage the SEO tags per language. Since WPML uses different posts for different languages, they will naturally come with their own SEO attributes. We use Yoast SEO plugin on our sites. AIOSEOP also works great with WPML. With WPML, you don’t need to run two WordPress installs to optimize for search engines.

      2. You can install WPML on all your client sites. Automatic updates run with your subscription key. You enter it on the client account, but it’s read-only, so your clients cannot transfer it to other sites. Your clients will continue to get automatic updates, as long as your WPML subscription is valid.

      3. If your client wants to join ICanLocalize as a translator, he should go here: http://translators.icanlocalize.com/

  2. Hi Amir!

    My own website have 500 articles in Swedish and I’d love to use wpml to add more languages. For the English version I’d like to handpick some content to translate and have the rest of the existing content invisible. Also I’d like to add some new content that will only exist in English. Preferrably the visitor won’t be able to click into a page that’s not translated. Untranslated pages/menu items should not show up at all and should not show in sitemap.xml. Is this possible in wpml? Otherwise, how does the setup work?

    Abt image seo: will alt-tags be availible for translation too, or should I upload doubles for the English version?

    Thank you so much in advance,
    Anette

    • WPML works exactly like you describe. It will only display content that is available in each language. Same for menus. You can create a menu for English and a menu for Swedish. If you want, WPML can help you sync between the menus, but you can also manage them separately.

      Image alt tags are available for translation. You can reuse the same images for different languages, but display them using different texts in each language. No need to upload duplicates of the images.

  3. Hello,
    We are redesigning and rebuilding a web site for our client. They already use WPML on the existing site.

    For the rebuild, we need to build the site on a development server. If we purchase the lifetime license, can we move that license from the development server to the live production server when the site is finished?

    Thanks,
    Andrew

    • You can use WPML on your own and your client sites. Any account that you buy for WPML lets you install WPML on your different sites.

  4. Hello,

    I have a few questions before purchasing:

    1) How do I manage the menus translation? is there a built in feature to add translation to each menu tab from the admin?

    2) Is there a way to modify the location and appearance of the translation dropdown switching widget on the website? (i.e to have flog icons at the header or footer)

    3) Will the plugin work with this theme:
    http://themeforest.net/item/lamoon-responsive-wordpress-theme/3064132

    Thank you
    Shay

  5. Hi Amir,

    Greetings from Brazil! What does the account renewal charge cover? It seems like a silly question, but What if I don’t renew the account after one year, will the plugin stop working? Thanks for the attention.

    Best regards,

    JC 🙂

    • When you buy WPML, you get support and upgrades for a year. You can renew support and upgrades for additional years, at a cost of 50% of the original price, per year.

  6. I was wondering if the plugin will automatically read the ip address and show the appropriate language? If not once someone has visited the site and switched it to for example French Canadian the next time they visit will it remember and show it in the language they have already selected previously? Thanks.

  7. I’m looking at creating a site that has multiple languages, but the blog will only be in English. Is there a way to show the english blog when one of the other languages has been selected by the user?

    • It would be a 2 step operation:
      1. Upgrade to ‘Multilingual CMS’
      2. Renew for another year

      You might want to consider to upgrade to the CMS Lifetime account. This way, you pay $166 and get the full WPML package for life, without renewal costs next years.

    • Very well.

      The only problem is that my account is not functional any more.

      I am trying to login but my username / password combo does not work.

      Also I tried the password recovery option but your system said that there is no account associated with my email.

      What steps I have to do?
      If I go to purchase the Multilingual website I have to pay again all the amount, without an option to upgrade, thus saving the money I paid when I bought the blog version.

      Thanks in advance.
      Kind Regards
      Stratos

  8. Hi

    I’m planning to build a website with WPML (french + english + spanish) i also plan to buy a plugin called adrotate pro (there’s a free version also) to manage my advertisment campaign.
    I asked the developer of adrotate if it would be possible to display a certain group of ad with a specific language only (for example group 1 = french ads, group2 = english ads etc.) so when language is french only ads in french fro mmy french group is displayed etc.

    He told me that would possible if wpml had a variable or something like that (im not a specialist) so i’d liek to know if you think that would be possible.

    Here’s his answer to me:

    “If the translation plugin has a function or hook that sets the language you could use php to determine what to do

    Something like;

    if($language == ‘fr’) { echo adrotate_group(1); }

    Where group 1 has the french ads, etc.
    However, $language would be some variable or function the language plugin should provide ofcourse. which I don’t know, but perhaps the plugins documentation or the developer can help you with.”

    Thanks

  9. Hello,

    we are currently developing a brand new Theme for WP and would like to enable our clients to use this plugin. I couldn’t find the right answers in the forum, so if you could please answer the following questions.

    1/ Is it possible to bundle your WPML Plugin within a Theme (sold separately on marketplaces) or is it possible to autoinstall it during the Theme installation?

    2/ If we use WPML to do one-time translation of our Theme or plugins, is it necessary to have the plugin installed in WP or can the translated plugins be distributed indepently from WPML?

    3/ If above is valid, is this license sufficient?
    Multilingual CMS / Lifetime

    Thank you very much for your time.
    Petr Haslar

  10. Hi,

    I understand how WPML works but how does this works for the free html widgets in different languages. I have now an png advertorial in it but do I get different side bars for the different languages.

    Kind regards,

    Jan Tol

    • You will get the same sidebars, but the content can be translated. WPML lets you translate all widget titles and it will also display the content of WordPress widgets in the right language.

      If you have PNG images for ads, you should be able to display different images for different languages. This depends on the code in the widget.

  11. Can I buy the Multilingual CMS version first to try a year and switch to the life long package next year by paying the price difference if all good? Thank you

  12. Hi,

    I am interested in purchasing this for my website. I use Yoast as seo, however i am nervous to buying without reassurance that this will work with my site. Please could you take a look, i want to mainly offer french, spanish and danish languages among others.

    I use many affiliate links, do these need to be altered etc

    Thank you
    Phil

  13. Hi,

    I am interested to Multilingual CMS. Do I need to renew each year in order WPML to work, or the renewal fee is for updates only?

    • The renewal fee is for support and upgrades only. If you don’t renew, what you already downloaded will continue working, but you will not have access to new versions or to our support.

  14. Hi Team,

    I want to Arabize my English website, need your help to understand how your plugin can help and which one should I buy. Please contact immediately.

    • If you want to add another language to your site (including Arabic), WPML should be the right solution for you. Some themes have RTL (right to left) support and some don’t. I suggest to also check with your theme and make sure that it will display correctly in RTL languages.

    • Correct. You will be able to use WPML on your sites and sites that you build for your clients. Your clients will also receive automatic updates to WPML.

  15. I have to translate website for my customer. If I buy the one that is for 79$ and it needs renewal 39$ per year ……If the customer decides not to pay these 39 anymore what will happen with her website? Loose the translation?

    Thanks

    • The renewal fee is required to continue receiving our support and upgrades. If you don’t renew, nothing will stop working in the site. Translations will display normally and WPML will work unchanged. You will only not have access to new versions or our support.

  16. Hello,

    My client has an academic-driven website and have contributors who will be sending in articles of various sizes.

    My question is, do I have too MANUALLY translate some things or it can be done AUTOMATICALLY?
    I really would not have time to translate or employ someone to do large translations on regular basis.

    Is there a solution?

    Thankk you

  17. Dear Amir.

    About the license: is the license in my name? Am I the owner or my client?
    And let’s say the client has access to FTP. Can he distribute the plugin with my license? I mean how is it possible to control unrightous/illegal usability of the plugin after I install the full pack under my client website where he only would have access to a part of the plugin?
    Best regards.
    Thank you once again.
    H.

  18. I had asked a question here earlier today but for some reason it wasn’t published.
    Second attempt:

    1. How does WPML function with feeds? If I were to publish a post in English and then translate it into Dutch, would that Dutch post be seen as a new post and thus sent out by my feed, or not?

    2. Let’s say I have a twitter account for both the Dutch and the English version of my blog. Would it be possible to promote a post with distinct urls for my Dutch and English speaking twitter followers? So that the English post is tweeted on the English twitter account and the Dutch post on the Dutch Twitter account (same for other social media)

    3. Is it possible to only upload images once for a post in two languages, but somehow translate the alt text and description for that image so that also alt tag and description (and title?) exist in two languages?

    I know these are technical questions but as I’m not a customer yet, I can’t publish in the support forum.

    Thanks

    Thanks!

    • Sorry for being slow to respond.

      1. You will get feeds per language. Look at the feeds in our site:
      https://wpml.org/es/rss/

      The Dutch feed would include the Dutch posts.

      2. Certainly. Each post will have its own separate URL, which you can include in Twitter. You can post to Twitter manually, or use a feed-to-Twitter tool and use the feeds per language for that.

      3. Yes. You can use the same image files, in posts in different languages, and give the images separate texts (alt, description, caption), per language. For that, you will use the WPML Media Translation extension, which is included when you buy WPML.
      http://wpml.org/documentation/getting-started-guide/media-translation/

      Does this help?

      • Thank you for getting back to me.

        Just a few more questions:

        1. I am now translating all my posts from English to Dutch and once that’s done, I’ll probably purchase WPML and enter all the translations at once, but as at that time no one will be subscribed to my Dutch feed, that wouldn’t be a problem, right?
        And having a separate feed also means that I can offer Dutch speaking people a separate feed subscribe option, right?

        2. So if I get it correct, if my English site would have a post with url mydomain.com/category/post, the Dutch translation of that post would have an url mydomain.com/category/post_nl. Something like that?

        3. Sounds great!

        4. One extra thing: how about dating the posts? If I translate a post now and the original post was published in 2012, will the translated post also get the 2012 date?

        Thank you for taking the time to help me out. I just want to make sure that I know what my options are and what I need to take into account before I start.

        • 1. I don’t see a problem in translating everything and then feeding to WordPress. Your Dutch feed will get content once you enter the Dutch translations.

          2. The Dutch content will be arranged under a virtual folder ‘nl’, like: example.com/nl/category_in_Dutch/post_in_Dutch/ . You can localize both categories and post slugs.

          4. WPML can auto-synchronize post publishing dates. This is an optional feature, which you can enable or disable. In some cases, it makes sense to synchronize dates of translations. In other cases, it’s better to leave the dates, according to when content was translated.

    • Not deleted, only held for moderation. Need any more help? I’m sorry for your questions appearing deleted, they were fine and I was slow to reply today.

      • Sorry Amir, usually sites have a line saying *your comment will be published after moderation” or something like that. I didn’t get a message like that and I could see my comment for a few minutes until it disappeared.
        That’s why I assumed it was deleted.

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