I activated wpml on the site, bought credits and started the automatic translation but somehow I see just the menus and not the text itself. But when I click on "Edit translation" I see the translation and it says 100% but somehow ... it doesn't appear ...
Could you please increase the WordPress memory limit (WP Memory Limit) to at least 256 MB? WPML requires at least 128 MB.
Your current values are:
PHP Memory Limit 128M
WP Memory Limit 40M
First, please contact your hosting support team and ask them to set the PHP MEMORY LIMIT to at least 256M. If you could get a higher value it would be even better.
Next, adjust the memory limit for WordPress. To do this, you need to connect to your website's server and open the wp-config.php file in a text editor. The file is located in the WordPress root directory.
Add this code to the wp-config.php file to increase WordPress's memory:
define ('WP_MEMORY_LIMIT', '256M');
Add this just before this comment:
// That's all, stop editing! Happy blogging.
The current values can be viewed under WPML > Support > WordPress.
These settings can be restricted directly by your hosting provider. Therefore, I recommend contacting them and asking them to change them directly if the changes are not applied automatically.
Now, please edit the content of the original page, save the page again and then complete the translation again.
If this does not solve the issue, please let me know.
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I'd like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.
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IMPORTANT
Please be sure to create a backup of the website and database before granting us access.
If you don't see the "wp-admin / FTP" fields, your login credentials for the post and website will be set to "PUBLIC." Do NOT publish the information unless you see the required wp-admin / FTP fields.
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Please note that we are required to request this information individually on each ticket. We are not permitted to access any login information that was not specifically provided in the private reply form for this ticket.
This way, you will not be able to use the WPML Translation Editors or automatic translation for content created with the YooTheme Builder.
You can follow this thread and leave an upvote, so that the YooTheme Team might consider making their theme compatible with WPML: hidden link
Now, I see you translated automatically for 21396 credits, and as this is an exceptional situation, I will consult internally if we might credit this amount back to your account. I will reach out to you about this shortly.
Let me know if there is something else I can do for you.
