<b>Background of the issue: </b>
I have added two pages with a gallery using Elementor Pro on my site hidden link. The pages are hidden link and hidden link. I have activated media translation in WPML settings.
<b>Symptoms: </b>
In the lightbox, the caption and description of images are shown but are not translated on the English pages. The standard language is Dutch.
<b>Questions: </b>
Why are the captions and descriptions in the lightbox not translated on the English pages?
Is there a specific setting in WPML that I need to adjust to ensure media translations appear correctly?
Thanks for contacting us. I can see the issue when I compared with the original language here hidden link .
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line: