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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client transferred a webshop to a new server and discovered that some taxonomies were set to English instead of Dutch. As a result, the taxonomies that should have been connected were disconnected, and the language switcher was not functioning correctly.
Solution:
We recommended the client to open the taxonomy edit screen and use the "This is a translation of" option to reconnect the taxonomies with their correct translations. This should resolve the issue with the language switcher not working properly.

Please note that this solution might be outdated or not applicable to your case. If this does not solve your issue, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you're still experiencing difficulties, please do not hesitate to open a new support ticket with us.

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This topic contains 1 reply, has 2 voices.

Last updated by Bruno Kos 1 year, 4 months ago.

Assisted by: Bruno Kos.

Author Posts
February 20, 2024 at 10:16 am #15321601

boyv-3

I have transfered a webshop to a testserver, back to a new one. Now What I found out later is that some taxonomies seem to have their base in English. This should have been Dutch. Because of this I have disconnected taxonomies that actually should be connected, but now cannot.

In the screenshot you see the issue. They are not connected. How do I solve this?

Seperately they work fine, but the language switcher does not work as you can imagine.

Can you help me out?

sddsfd.jpg
February 20, 2024 at 3:51 pm #15323948

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

Did try by opening taxonomies and then use "This is a translation of"?

Regards,
Bruno Kos

on taxonomies.jpg
February 25, 2024 at 1:33 pm #15341393

boyv-3

Yes this helped!