Background of the issue:
I created a staging environment to set up a two-language site using WPML. The issue can be seen at hidden link. I expected the site to look like hidden link.
Symptoms:
The header CSS is broken in both the default and translated languages, with different breakages in each language.
Here is the ticket. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Hello,
My name is Carlos and I will continue working on this ticket because my colleague Kor is on vacation.
I have checked the header configuration on the staging site and I don't quite understand how you set it up so it has a transparent background and a white one on the sticky header. Could you share a link with a video describing step-by-step instructions on how to configure these settings correctly?
Note: there is a new update of the Woodmart theme and it is recommended to update it and double-check if the issue disappeared with the latest version.
Regards,
Carlos
The topic ‘[Closed] Header CSS Broke’ is closed to new replies.
