I am trying to access the translation page.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to access the translation page on their WordPress site and receives an error message instructing them to add themselves as an English translator.
Solution:
To resolve this issue, we recommend the following steps:
1. Ensure your user profile in WordPress is complete with first name, last name, and email.
2. Navigate to WPML → Translation Dashboard.
3. Go to the Translators tab and click 'Add a Translator'.
4. Choose the option for an existing user, search for your username, and select your profile.
5. Select the language pairs you wish to enable for translation and save.
If you encounter issues where your user does not appear or the search yields no results, it might indicate a conflict. In such cases:
1. Ensure you take a full backup of your site and database before proceeding.
2. Deactivate all plugins except for WPML and String Translation.
3. Switch to a standard theme like 2024 or 2021.
4. Retry the steps to add yourself as a translator.
5. If successful, reactivate plugins one by one to identify any conflicts.
6. Finally, switch back to your original theme to check for issues.
If these steps do not resolve the problem or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.

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Tagged: Documentation request

This topic contains 1 replies, has 0 voices.

Last updated by Waqas Bin Hasan 1 week, 2 days ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
August 31, 2025 at 3:19 pm #17360531
chun-haoH	Background of the issue: I am trying to access the translation page on my WordPress site. The issue can be seen at this link: hidden link. Symptoms: Instead of the translation page loading normally, I received the message: 'In order to assign yourself as translator, you first need to add yourself as English translator to the site. Add yourself as English translator and click check again or choose a different translation option.' Questions: How can I add myself as an English translator? What are the steps to resolve the error message I received?
September 1, 2025 at 11:07 am #17362221
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. To add yourself as translator, please try following: - Edit your user profile in WordPress and make sure it has first name, last name and email filled in. - Then go to WPML → Translation Dashboard. - Switch to the Translators tab and click Add a Translator. - Select the option for existing user. - Search for your user name and it should list the matching users. - Select the one which is yours. - Then select the language pairs you want to enable for translation for this user and save. If you can't find your user or search doesn't return any results, then probably there's a conflict. In this case, please try the following: 1) Take a full backup of your site and database before proceeding. It is highly advised to try these on a dev or staging site first, so your live site isn't compromised. 2) Deactivate all plugins except WPML and String Translation. 3) Switch to a standard theme like 2024 or 2021. 4) Retry the steps (above) to add yourself as translator and see if you can add yourself? 5) If you can add yourself as a translator, then start activating plugins one by one while keep checking for the issue. This way you 'll be able to pinpoint a conflict when & where it starts creating the problem. 6) If after activating all plugins you see that it still works fine, then switch to your theme and see if that's causing it. Please let me know your findings and I'll try my best to help you further on the matter. Regards.