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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to approve page translations and encounters issues with checking the page status. Additionally, there are problems specific to browser compatibility and an error related to TablePress translations.
Solution:
1) Complete the WCML Setup Wizard as shown in the provided screenshot.
2) For TablePress translation issues, refer to the workflow at https://wpml.org/errata/tablepress-tables-cant-be-translated.
3) Navigate to WPML → Settings, scroll to the Post Types Translation section, and set the tablepress_table custom post type to 'Translate'.
4) If encountering URL errors in the translation queue, make a minor edit to the original content and save it again to refresh the translation status.
5) To approve translations in bulk, go to WPML > Translation, select all entries needing review, and choose "Approve translation reviews" from the "Bulk actions" dropdown.
6) Ensure that the translated page is published and not still saved as draft.

If these steps do not resolve your issues or if the solution seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 16 replies, has 2 voices.

Last updated by orrog 1 year, 2 months ago.

Assisted by: Andreas W..

Author Posts
May 10, 2024 at 10:04 am #15613964

orrog

Tell us what you are trying to do? I try to approve the pages but it say "cannot approve"

Is there any documentation that you are following? no

Is there a similar example that we can see?

What is the link to your site? hidden link

The printscreen are better to understand the problem

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May 10, 2024 at 10:12 am #15614057

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Did you try to follow this workflow?
https://wpml.org/errata/tablepress-tables-cant-be-translated/

Best regards
Andreas

May 10, 2024 at 10:36 am #15614138

orrog

Hi,
Ok I will do that, but I have 2 other problem :
Cannot approve the pages and wait for check the page, how to solve it please ?

May 10, 2024 at 10:38 am #15614140

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I am not quite sure why this error occurs.

I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further.

You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it.

IMPORTANT
Please be sure to make a backup copy of the website and database before allowing us access.
If you can't see the wp-admin / FTP fields, your post and website credentials are set as PUBLIC. DO NOT publish the data unless you see the required wp-admin / FTP fields.

The private response form looks like this:
hidden link

Next time you reply, click "I still need assistance."

Video:
hidden link

Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form.

Best regards
Andreas

May 10, 2024 at 12:13 pm #15614583

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Please complete the WCML Setup Wizard - see screenshot. Then test again and let me know if you have further questions or need my assistance.

wcml setup wizard.png
May 10, 2024 at 12:54 pm #15614787

orrog

Hi,
it's done (WCML Setup Wizard)
but the problem is same, I cannot approve and check don't work, look at printscreen
what I can do please ?

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May 10, 2024 at 2:04 pm #15615187

orrog

about this page :
https://wpml.org/errata/tablepress-tables-cant-be-translated/
I do but it miss table press tables in wpml,
loot at attachment, better to understand what I mean

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May 10, 2024 at 2:49 pm #15615426

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

For your last comment revise the first two steps of the workaround:

1) Please go to WPML → Settings page.
2) Scroll down to the Post Types Translation section and set tablepress_table custom post type as Translate.

I will look into the issue with the reviews now.

May 10, 2024 at 2:56 pm #15615435

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

When trying to open a review on the translation queue I get the following error:

Uncaught (in promise) TypeError: Failed to construct 'URL': Invalid URL

Could it be that those jobs were started on a different site URL and the site URL or server of the site changed?

To solve the issue, make a small edit on the original content and save it again. This will mark the translations as completed.

If you now click the translation status icons the Advanced Translation Editor will open, as according to WPML > Settings > Automatic translation you are currently using the setting "Publish right away without reviewing".

You can also try to accept the pending reviews in bulk, by marking all entries that need a review on WPML > Translation and selecting the option "Approve translation reviews" from the "Bulk actions" dropdown.

May 10, 2024 at 3:27 pm #15615619

orrog

about this page :
https://wpml.org/errata/tablepress-tables-cant-be-translated/
i will do later, it's difficult !

I answer for your questions :
-The URL don't change since the begin
-I edit, I save, but it's same, cannot approve and review block, nothing happen

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May 10, 2024 at 3:40 pm #15615685

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

1) Go to WPML > Translation
2) Hover the mouse over the title "A propos de nous" and then click "View original".
3) Click "Modifier la page" in the top admin bar to reach the WordPress Editor
3) Make an edit on the content and save the page. A blank space behind the title is enough for this edit.
4) Now, revise the translation status icons inside the right sidebar which will change the status to complete "Pencil icon".
5) Revise WPML > Translation and you will see "A propos de nous" is no longer on the list.

You can also try to accept the pending reviews in bulk, by going to WPML > Translations and marking the checkboxes for all entries that need a review. Then select the option "Approve translation reviews" from the "Bulk actions" dropdown on the top left.

If you still need assistance with TablePress, please take note that we only handle one issue per ticket and I would appreciate it if you could open a new ticket in case our workaround will not solve this issue.

May 10, 2024 at 5:06 pm #15615925

orrog

I try but "a propos de nous don't appear here :
hidden link
I do what you say with "Mentions légales" and "Accueil" pages, it don't work
I don't understand where is the problem

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May 10, 2024 at 5:33 pm #15615997

orrog

I try to desactivate plugin security, it's same

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May 10, 2024 at 5:55 pm #15616071

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

You do not see this page in the list anymore, as I already took all the steps and completed the jobs.

You do have pages with Thai content assigned to French source language and the translation engine can not translate this, if is expects French source language.

You need to open those pages on the WordPress Editor and set the source language of the content to Thai. See screenshot.

content issue.png
May 14, 2024 at 4:59 am #15623197

orrog

Hi ,
sorry but I don't find this page; where is it ?
I have another problem, it work with firefox but no with google chrome , Must I open a new ticket ?
thank you

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