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This topic contains 3 replies, has 0 voices.

Last updated by Carlos Rojas 3 days, 7 hours ago.

Assisted by: Carlos Rojas.

Author Posts
May 13, 2026 at 12:02 pm #18032819

annaT-22

Hi,

My site is running slow and I suspect WPML may be causing performance issues. Could you please check the configuration and advise what settings or plugins from the WPML package could be optimized or disabled to improve site speed?

Site: bmhorse.com

Thank you.

May 14, 2026 at 9:15 am #18035083

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

1.- I kindly ask you to share the site debug information as described in this link: https://wpml.org/faq/provide-debug-information-faster-support/ so we can have a better view of your site configuration that will help us start investigating the performance issue.

2.- Also, I kindly ask you to compare the loading time with the WPML plugins active VS deactivated to confirm this is related to WPML.

3.- Last but not least: do you see the performance issue in the frontend, the backend, or both?

Looking forward to your message.
Regards,
Carlos

May 14, 2026 at 9:37 am #18035222

annaT-22

Hi Carlos,

The performance issue occurs on both the frontend and the backend on the sites where WPML is installed. On my other stores without WPML the problem does not occur, which confirms it is WPML-related.

I would be happy to provide you with admin access so you can check the configuration yourself and advise on the best solution.

Please let me know if that works for you.

Best regards,
Paweł

May 14, 2026 at 12:33 pm #18035786

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi Paweł,
Thank you very much for your message

Please share the debug information of the site as requested in my previous message.

Regards,
Carlos