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Last updated by Carlos Rojas 5 days, 6 hours ago.

Assisted by: Carlos Rojas.

Author Posts
June 19, 2025 at 11:56 am #17148860

ludovicR-3

Background of the issue:
I am trying to translate a page on my website using WPML with the Avada theme. The site I need help with is hidden link.

Symptoms:
When I attempt to translate the page, everything appears green, and I click on finish. However, in the list of pages, I see a '+' instead of a flag, and the translation is not available on the front end.

Questions:
Why do I see a '+' instead of a flag in the list of pages after translation?
Why is the translation not available on the front end after completing it?

June 19, 2025 at 12:44 pm #17150673

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

Please follow these steps:
- Create a full site backup
- Go to WPML -> Support -> Troubleshooting link -> Click on the buttons mentioned in the table of this link: https://wpml.org/documentation/support/wpml-troubleshooting-options/
- Flush any cache memory that might exist
- Double-check if the issue has disappeared

Can you tell me the results of the steps described above?

Regards,
Carlos