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Supporter timezone: Europe/Madrid (GMT+01:00)

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Last updated by Carlos Rojas 50 minutes ago.

Assisted by: Carlos Rojas.

Author Posts
December 3, 2024 at 3:52 pm #16472851

andreL-33

Background of the issue:
I have a website using Beaver Builder and Gravity Forms. I am trying to translate all strings in Gravity Forms using WPML. Please see the forms on hidden link and the contact form on each of the Careers pages, e.g. hidden link.

Symptoms:
Not all strings in Gravity Forms are picked up for translation. The name fields, such as First and Last, as well as Required, Enter Email, Confirm Email, etc., cannot be translated. Many fields remain in English and do not get taken up for translation into any of the other target languages.

Questions:
Why are some strings in Gravity Forms not being picked up for translation?
How can I ensure all fields in Gravity Forms are translatable using WPML?

December 3, 2024 at 3:59 pm #16472888

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

December 11, 2024 at 4:36 pm #16504688

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Could you please try translating these strings using the String translation as shown in the attached screenshot? hidden link

hidden link

Screenshot_81.jpg
December 18, 2024 at 12:34 pm #16525943

andreL-33

I already did that. Certain strings from the form are not exposed. That's the bug.

December 19, 2024 at 11:08 am #16529658

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
My name is Carlos and I will continue working on this ticket because my colleague Kor is on vacation.

I have checked the issue and I can see all strings from the Contact Form in String Translation, under the gravityforms domain: hidden link

I added the language code at the end of each string so you can find it easier in String Translation, also you can confirm the 'translated strings' with the language code at the end in the frontend: hidden link

Is there anything else I can help you with?
Regards,
Carlos

December 23, 2024 at 8:52 am #16539520

andreL-33

Dear Carlos,

This was a very good fix, thank you!

The only strings that remain untranslated and untranslatable are "Choose file" and "Max file size" on the file submission part - see "Import / export .po" in the attached screenshot.

Regards,
Andre

Choose file gravity forms.png
December 23, 2024 at 8:56 am #16539557

andreL-33

A few other small strings - here is what the newly translated version looks like in French:

Choose file gravity forms 2.png
December 23, 2024 at 10:16 am #16539885

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Those strings can't be translated. These strings belong to the browser and will shown in the same language as the browser.