[Closed] Settings Page Freezing

Hi,

Can you please check if this issue appears when:

- only WPML plugins are activated, as it will tell us if there is an interaction issue with other plugin
- theme is set to a WordPress default like Twenty Twenty as it will tell us if there is an interaction issue with your theme

If you find that the issue is no longer there, then I suggest you activate the theme first and check if the issue is still happening. If still all working well, then there is possibly some compatibility problem with any of your plugins, so you can for example activate 3 plugins at a time and observe the problem then.

Regards,
Bruno Kos

Thanks for your reply. Woocommerce is fully compatible with WPML. It could be caused by another 3rd Party Woocommerce plugin. Could you please try reactivating the plugin one at a time to see which one is causing the issue? If you're unsure, you can share temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

Thanks for your patience. I have some feedback, and I've applied this workaround on your Website directly. WPML > Settings > is now loading faster now. Could you check?

Workaround : WCML_Attributes::get_translatable_attributes in /wp-content/plugins/woocommerce-multilingual/inc/class-wcml-attributes.php line 303

Replace

public function get_translatable_attributes() {
		$attributes = wc_get_attribute_taxonomies();

		$translatable_attributes = [];
		foreach ( $attributes as $attribute ) {
			if ( $this->is_translatable_attribute( wc_attribute_taxonomy_name( $attribute->attribute_name ) ) ) {
				$translatable_attributes[] = $attribute;
			}
		}

		return $translatable_attributes;
	}

with

public function get_translatable_attributes() {
		$transient_key = 'wcml_translatable_attributes';

		// Try to get cached value
		$translatable_attributes = get_transient( $transient_key );

		if ( false === $translatable_attributes ) {
			$attributes = wc_get_attribute_taxonomies();
			$translatable_attributes = [];

			foreach ( $attributes as $attribute ) {
				if ( $this->is_translatable_attribute( wc_attribute_taxonomy_name( $attribute->attribute_name ) ) ) {
					$translatable_attributes[] = $attribute;
				}
			}

			// Cache for 12 hours (43200 seconds)
			set_transient( $transient_key, $translatable_attributes, 12 * HOUR_IN_SECONDS );
		}

		return $translatable_attributes;
	}