This thread is resolved. Here is a description of the problem and solution.
Problem:
You are experiencing an issue where the shipping currency rate does not update when you change the language on the Checkout page of your site. The currency symbol changes, but the rate remains the same, leading to incorrect shipping costs.
Solution:
We want to clarify that the shipping rate is determined by the shipping country specified in the checkout form, not by the language of the site. Changing the site language with WPML does not affect the shipping rate. If you're experiencing this issue, we recommend verifying that the shipping settings are correctly configured in your eCommerce platform and are not solely dependent on the language settings.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 3 replies, has 0 voices.
Last updated by 3 weeks, 1 day ago.
Assisted by: Andreas W..
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 Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
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