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This topic contains 3 replies, has 2 voices.
Last updated by Marcel Elbers 1 month, 1 week ago.
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February 24, 2025 at 1:45 pm #16741307 | |
Marcel Elbers |
Background of the issue: Symptoms: Questions: |
February 24, 2025 at 8:22 pm #16743091 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00) |
While one of my teammates takes care of your ticket, I will provide you with the first debugging steps. Please update your WPML plugin and add-ons to the latest version, 4.7.1, to benefit from the latest bug fixes and improvements. This may not necessarily resolve your problem; however, we need to work on the newest code available to troubleshoot the issue best. You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/ If you do not see the updates, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab. Then, try to update the page translation. To do so, please slightly modify the original page. After saving it, navigate to the WPML translation editor to complete the translation. Please remember to backup your database before you proceed. |
February 24, 2025 at 8:46 pm #16743131 | |
Marcel Elbers |
Hello Andrey, Plugins are updated now. Some links I managed to fix by editing the original posts and trying updating the translations multi times. Still i would like to know a better workflow to fix errors like this. I still have 1 link that's copied from the original but it now shows the full link on the translated page instead of the video this link should give. Thanks. |
February 26, 2025 at 8:00 pm #16753280 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Possibly there is an issue with the translation of the widget that you are using to embed the video. Is this maybe a custom widget coming from "Divi Blog Extras"? I would like to offer to take a closer look and request temporary access (wp-admin and FTP) to the site to investigate the issue further. The required fields are below the comment section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it. IMPORTANT If you can't see the "wp-admin / FTP" fields, your post and site login details will be set to "PUBLIC". DO NOT publish the data unless you see the required wp-admin / FTP fields. The private reply form looks like this: The next time you reply, click on "I still need assistance". Video: Please note that we are obliged to request this information individually on each ticket. We are not allowed to access any credentials that were not specifically submitted on this ticket in the private response form. Best regards |
February 26, 2025 at 8:46 pm #16753386 | |
Marcel Elbers |
Hello, This part of your answer: Is this maybe a custom widget coming from "Divi Blog Extras"? Made me embed the link again in the default language and solved the problem. Thank you, |