This thread is resolved. Here is a description of the problem and solution.
Problem:
The client has translated their homepage, but the changes are not reflecting on the site. Additionally, some products have lost their featured images, and attempts to perform a bulk update for 3,000 products result in a 503 error.
Solution:
For the homepage translation not reflecting:
1. Clear all caches on the site, including server-level, CDN, and WordPress caching plugins.
2. Cancel any stuck translation jobs for the homepage via WPML → Translation Dashboard → Jobs.
3. Make a minor edit to the homepage in the default language and save it.
4. Resend the homepage for translation through WPML → Translation Dashboard.
For the issue with product featured images and the 503 error:
1. Pause any automatic translation processes in WPML to free up server resources.
2. Increase server resources like PHP memory limit or execution time to handle bulk updates.
If these steps do not resolve the issues or if the solution becomes outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 4 replies, has 1 voice.
Last updated by 2 weeks, 4 days ago.
Assisted by: Carlos Rojas.
