Untranslated text and images

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This topic is split from https://wpml.org/forums/topic/cannot-translate-footer-or-header-or-contact-form/

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Supporter timezone: Europe/Madrid (GMT+01:00)

Tagged: Documentation request

This topic contains 6 replies, has 0 voices.

Last updated by Carlos Rojas 13 hours, 27 minutes ago.

Assisted by: Carlos Rojas.

Author	Posts
January 25, 2026 at 12:31 pm #17759978
homeP	When I switch to English all texts are in German!! and the header is not visible at all!!! hidden link hidden link
January 25, 2026 at 12:39 pm #17760011
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00)	Hi, I checked the texts, and it seems you use some Elementor widgets that need to be registered before translation. Please check this guide to know more about registering page builder widgets. Best regards, Osama
January 27, 2026 at 2:04 pm #17767593
homeP	Hey, I'm not using anything. Everything on the website is the original theme; we haven't implemented any custom widgets. The theme is 100% original, just as it was delivered.
January 28, 2026 at 9:59 am #17769966
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi again, Please let me know if you read the guide shared by my colleague Osama, and if you found custom elements. Note: the custom elements can be added by the theme or other plugins. Regards, Carlos
January 28, 2026 at 6:20 pm #17771606
homeP	I don't read the instructions and I'm not interested in them either. Sorry, I don't have time for such bullshit. The question is, why isn't it translated correctly?! What exactly is the damn problem? I have better things to do than pay and then provide support for days afterward.
January 28, 2026 at 6:47 pm #17771670
homeP	Please contact the theme author directly. I have already paid for everything, and honestly, I do not have the time to deal with such a disaster. It appears that this theme is a complete disaster. Almost nothing works correctly. Below is the email from the author. Thank you for your understanding, but I am not willing to pay for any additional services or further support. Author’s contact: ismailcseku@gmail.com
January 29, 2026 at 10:10 am #17773006
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi again, I have registered the elements in the header and footer, and they are already translated.