Cannot translate / changed environment ????

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Supporter timezone: Europe/Zagreb (GMT+02:00)

Tagged: ATE

This topic contains 2 replies, has 0 voices.

Last updated by Dražen 1 day, 9 hours ago.

Assisted by: Dražen.

Author	Posts
July 21, 2025 at 10:43 am #17254957
frankF-17	Background of the issue: I have not translated for more than 1 month using WPML. The environment has changed, and I used to see the German original text on the left-hand side and the corresponding English text on the right-hand side. This is unavailable now. Symptoms: The translation environment has changed, and I can no longer see the German original text alongside the English translation. Additionally, there is a 'massaction' feature visible. Questions: Why has the translation environment changed? What is the 'massaction' feature? How can I revert to the previous environment setup?
July 21, 2025 at 11:23 am #17255160
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, You have left and been disconnected for some time from chat, so I create a ticket. Please share the access details of your website, so I can log in and take a look. I’m enabling a private message for the following reply. We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/  - Please backup the site files and database before providing us access.   - If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.   Thanks, Drazen
July 21, 2025 at 1:36 pm #17255878
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, you have maybe missed my message above, due to inactivity a ticket was created, and we can continue here or if you prefer you can open a new chat. I have checked shared access but seems they are not correct, so I can not login to check further. I get: Error: The username WPML is not registered on this website. If you're unsure about your username, try using your email address instead. Please check and make sure you have shared correct, if you need edit private reply above. Regards, Drazen