Can't access translation management after WPML update

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Author	Posts
February 27, 2025 at 7:13 pm #16757787
nathanO-5	Background of the issue: I cannot access the translation management menu anymore after the recent WPML update. I get redirected to a 404 page when clicking on the WPML menu button. Symptoms: Error message: 'You do not have permission to view this page'. Questions: Why can't I access the translation management menu after the WPML update? How can I resolve the permission error and 404 page issue?
February 27, 2025 at 9:20 pm #16758297
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	While one of my teammates handles your ticket, I will provide you with some initial debugging steps. Please try updating the WPML plugins using the fresh downloaded copies by following these instructions: 1. Download the latest version of WPML from https://wpml.org/account/downloads/. 2. Disable the WPML plugins. 3. Delete them (Note: Your settings and translations will remain intact in the database and will not be deleted). 4. Upload the newly downloaded WPML plugins by navigating to Plugins -> Add New -> Upload Plugin. 5. Activate the WPML plugins. Before you proceed, please ensure you make a full backup of your website.