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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to sync menu links using WPML, but after synchronization, the menu links are not directing to the correct URLs.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Go to WPML → String Translation.
2. Search for the string "product-category".
3. Delete the string from the String Translation table.
4. Go to Settings → Permalinks and click Save Changes to refresh your permalinks.
5. Navigate to WooCommerce Multilingual and re-add the translation for the product category.
6. If the category is already translated, try synchronizing your menu again.
Please ensure you back up your database before making any changes.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

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This topic contains 3 replies, has 1 voice.

Last updated by Andrey 1 week, 1 day ago.

Assisted by: Andrey.

Author Posts
June 30, 2025 at 2:29 pm #17185045

mickd-3

Background of the issue:
I am trying to sync menu links on my site hidden link using WPML.

Symptoms:
Menu links after sync are not giving the correct URL.

Questions:

June 30, 2025 at 2:35 pm #17185068

mickd-3

hidden link

The word product-category is not translated and gives 404 error when visitng from the menu

June 30, 2025 at 2:53 pm #17185181

mickd-3

When i add here, it is not getting saved...

WooCommerce-Multilingual-Multicurrency-‹-Painfree-Cream-—-WordPress-06-30-2025_08_23_PM.png
June 30, 2025 at 3:46 pm #17185417

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Please try the following steps to resolve the issue:
1. Go to WPML → String Translation.
2. Search for the string “product-category”.
3. Delete the string from the String Translation table.
4. Go to Settings → Permalinks and click Save Changes to refresh your permalinks.
5. Navigate to WooCommerce Multilingual and re-add the translation for the product category.
6. If the category is already translated, try synchronizing your menu again.

Important: Please ensure you back up your database before making any changes.