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Supporter timezone: Europe/Vienna (GMT+01:00)

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This topic contains 5 replies, has 0 voices.

Last updated by Bigul 1 day, 20 hours ago.

Assisted by: Bigul.

Author Posts
November 26, 2024 at 3:31 pm #16445731

danielI-23

Background of the issue:
My site's homepage is designed with Elementor for the Croatian version, which is the default language. For the English translation of the homepage, I want to use WordPress's block editor. I have set 'WordPress Editor' under 'Translate this Document' settings for the original Croatian homepage. I followed the article from WPML documentation that explains using different translation editors for different pages.

Symptoms:
Elementor is being forced on the English translation of the homepage, causing a broken layout. Despite setting the translation editor to 'WordPress Editor', Elementor editor appears after saving, and the content entered through the block editor is not visible.

Questions:
Any idea what's forcing Elementor here?

November 26, 2024 at 5:22 pm #16446473

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

We hope you are following the steps suggested in this article - https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

This may be a compatibility issue. Please share a screencast for a better understanding of the problem. You can share it via Google Drive or Dropbox. It will also help us a lot in our internal communication.

--
Thanks!

Bigul

November 28, 2024 at 6:30 am #16452406

danielI-23

Hi Bigul,

Thanks for the reply.

It's not a compatibility issue, unless it's Elementor/WPML incompatibility because I disabled all the plugins and switched to default WP theme, and the issue still occurs.

Here's the screencast:
hidden link

You can see that:
- I disabled all the plugins and themes
- checked the HR homepage (made with elementor) which is fine
- checked the EN homepage (made with elementor) "forcefully"
- edited the EN homepage, reverted to WP block editor, saved changes and the content that was displayed afterwards, was still a copy of HR homepage (elementor) and not the block content that I saved.
- refreshed the EN homepage block editor which then instantly reverted back to elementor.

November 28, 2024 at 4:50 pm #16456450

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Thank you for the updates. Please try the following steps after a full site backup and make sure the bug exists or not.

1) Trash the English Homepage
2) Delete the English Homepage from Trash
3) Open the Homepage to edit
4) Choose *WordPress Editor* option for translating the page - hidden link
5) Duplicate the Homepage to English
6) Then make sure you can edit the English homepage as expected

Refer to the following documentation for more details.

https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

--
Thanks!

Bigul

November 29, 2024 at 9:44 am #16458462

danielI-23

I did what you suggested with no luck.

Every time I create a translation for an Elementor-based page, and try to switch to Block Editor for the translation, it get's reverted back to Elementor editor.

I followed the documentation link you provided as well, made sure I click "Translate independently" which should remove any syncronization between Croatian and English pages, but even after I did all that, english translation can't be edited with Block Editor.

And this does not apply to homepage only, it's happening for all Elementor-based pages. In my case, the homepage is the only place where I need different editors on each language. For other pages I use either Elementor or block editor, for both translations.

Any idea how could I troubleshoot this further?

November 29, 2024 at 3:50 pm #16460563

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Thank you for the feedback. I have tried to reproduce the issue in a fresh installation on our sandbox site. But it works as expected. Please check the following URLs

Login URL:- hidden link

Page URL:- hidden link

Therefore can you please try to replicate the issue in our sandbox site? Reproducing the bug in a fresh installation will help us a lot in debugging and we can escalate the ticket directly to our developers.

--
Thanks!

Bigul