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[Resolved] I need help with an issue where an embedded YouTube video does not appear on the English version of ...
This thread is resolved. Here is a description of the problem and solution.
Problem: You are using the Divi Theme on your website and have embedded a YouTube video using a shortcode module. While the video displays correctly in the Greek version, it does not appear in the English version, showing only empty space. Solution: Revise the original content. The issue was related to excessive whitespace in the original iframe markup, which has been corrected. The video should now display correctly when translating with the WPML Translation Editor.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
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Background of the issue:
I am using the Divi Theme for my website and have embedded a YouTube video with specific parameters through the shortcode module. The video displays correctly on the Greek version of the website, but in the English version, all I see is empty space where the video should be.
Symptoms:
The embedded YouTube video does not appear on the English version of my website when using the Divi Theme.
Questions:
How can I get the YouTube video to display correctly on the English version of my site?
After further testing, I noticed that WPML is not parsing the HTML inserted correctly. As a workaround, please do as follows. Make a backup first.
1. Visit the WordPress editor for the original page;
2. Select "WP Editor" in the language options in the sidebar;
3. Click to edit the translation;
This way, you'll be able to use Divi to create the translations. Please save your translated content before hand, so you don't lose it. You can copy the content from the original and replace the texts. This way, you should have no issue with the video. In case you need, here are more details:
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
My colleague Lucas is today on national holiday.
The original iframe had too much whitespace. I have fixed the original markup now and it is working as expected when translating with the WPML Translation Editor.
