Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Europe/Kyiv (GMT+03:00)

This topic contains 3 replies, has 0 voices.

Last updated by Andrey 3 days, 1 hour ago.

Assisted by: Andrey.

Author Posts
July 17, 2025 at 7:17 pm #17247801

lorenzoA-4

Background of the issue:
I installed RankMath and noticed that the category link for the German language does not work, resulting in a 404 error, while other languages are functioning correctly. I was trying to access the German category link: hidden link. This link works when entered manually. The issue can be seen here: hidden link. The French and Italian links work fine: hidden link and hidden link.

Symptoms:
The German category link results in a 404 error, while other language links work correctly.

Questions:
Where can the German category link be changed?

July 17, 2025 at 9:37 pm #17248118

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Could you please try the following steps?

1. Navigate to WPML → Taxonomy Translation → Product Categories.
2. Check if all fields are properly filled in for "Translations of taxonomy Category labels and slug", including the Plural translation field.
3. If any fields are empty, please complete the missing translations.

Our development team is aware of this case and is currently reviewing it.

Once done, please verify if the issue persists. Let me know how it goes.

Screenshot-2025-07-18-at-00-28-42(1).png
Screenshot-2025-07-18-at-00-29-21.png
July 18, 2025 at 8:30 am #17248999

lorenzoA-4

Hi Andrey
thanks for your input.

I translated all taxonomy entries. This however, did not fix the issue.
I went to string translation and searched for product category.
It looked like there was a pending or stuck translation. Fixed it and now it works.

There is something strange in the product categories.

The base language is english, so all translation should be made from there.
Most of the entries are correct apart from some.

There is Gifts with base language english and translations.
Then there is an entry in every other language French, Italian, German with all translations.

Can't attach a screenshot here.

July 18, 2025 at 12:44 pm #17250134
lorenzoA-4

Hi I was a bit to quick.

I noticed that when swiching language and going to the products, the products show up in English (base language), but not in the translated languages. It's probably a link issue, but I can't figure out where to look.

I had removed the redundant categories I mentioned before in the product categories page. Maybe that could have caused the issue.
In the WPML taxonomy product categories they are still present, though.

The Website works OK in all languages, I just can't edit the translated products.

Products --> All Products --> then change Language

See the uploaded screen shots.
Looks like I opened a can of worms.

Thanks for your input.
L

New threads created by Andrey and linked to this one are listed below:

https://wpml.org/forums/topic/split-no-products-in-the-translated-languages-in-the-admin/

Products EN.jpg
product-categories.jpg
Error Message.jpg
July 18, 2025 at 12:57 pm #17250287

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Hello,

It seems you are experiencing a critical error on the page. There may be other factors involved.

I opened a new ticket to answer your new question. This will also help other users with similar issues find solutions when searching the forum. I will reply here: https://wpml.org/forums/topic/split-no-products-in-the-translated-languages-in-the-admin/