[Closed] message

Hello,

Welcome to the WPML support forum. I will do my best to help you resolve the issue.

This issue may be related to the following ticket and could be caused by a compatibility conflict:

https://wpml.org/it/forums/topic/sito-va-in-crash/

To investigate further, please enable WordPress Debug Mode and check if any warnings or errors appear. You can follow the steps in the official documentation here:

https://wpml.org/documentation/support/debugging-wpml/

https://wordpress.org/documentation/article/debugging-in-wordpress/

To enable WordPress Debug log, open your wp-config.php file of the site root and look for define('WP_DEBUG', false);. Change it to:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

This issue might be caused by a compatibility conflict. To confirm, please try the following steps if possible:

a) Backup your site first[Mandatory]
b) Switch for a moment to a WordPress default theme like 2025
c) Deactivate all the plugins that are not related to WPML
d) Then check whether the issue exists or not
e) If the issue is gone, activate the plugins as a group of three or four to find which one has an interaction issue
f) Switch back to the original theme of the site

--
Thanks!

Bigul