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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing issues with WPML not translating the 'post-card' element filters in the Avada theme, despite the post-card and all tags-categories being translated. Additionally, the client could not translate the 'all' filters button, the 'More...' buttons, and the button hover texts on the header's layouts.

Solution:
We corrected the configuration for the filters in the Spanish language setup. We also advised the client that our support policy allows handling only one issue per ticket to maintain focus and efficiency. Therefore, we split the tickets to address each issue separately:
1. For the 'all' and 'More...' buttons, we created a separate ticket: https://wpml.org/forums/topic/cannot-translate-all-filters-button-and-the-more-buttons/
2. For the button hover texts translation, another ticket was created: https://wpml.org/forums/topic/cannot-translate-the-button-hover-texts/
We applied a custom XML configuration to potentially solve the issue with the filters not translating correctly. The client was asked to translate the English language page to see if it resolves the issue of overwriting the filters in the Spanish language.

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>fusion_post_cards</tag>
      <attributes>
        <attribute type="media-ids">post_card</attribute>
        <attribute>include_category</attribute>
        <attribute>include_post_tag</attribute>
        <attribute>exclude_post_tag</attribute>
      </attributes>
    </shortcode>
    <shortcode>
      <tag>fusion_post_cards</tag>
      <attributes>
        <attribute type="media-ids">post_card</attribute>
        <attribute type="taxonomy-ids">include_product_cat</attribute>
        <attribute type="taxonomy-ids">include_post_tag</attribute>
        <attribute type="taxonomy-ids">exclude_post_tag</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

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This topic contains 11 replies, has 0 voices.

Last updated by dosvisual.com 1 month ago.

Assisted by: Kor.

Author Posts
September 30, 2025 at 9:18 am #17443393

dosvisual.com

Hi Kor
Sorry for my delay in coming back to you. The original issue seems to be solved! But I´m still facing issues regarding WPML working properly with Avada.
The "post-card" element filters are not beingtranslated, even thought, the post-card itself, and all tags-categories are translated too. I also added the custom XML code for this purpose and it´s not working 🙁 https://wpml.org/forums/topic/avada-postcard-element-category-filters-not-translated/
Shall i open another ticket, or can you help me sort this out?
Thanks in advance

September 30, 2025 at 1:03 pm #17444821

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. Could you share the URL of the page of where I can see the filters not being translated issue?

September 30, 2025 at 2:15 pm #17445380

dosvisual.com

Hi!
hidden link
FYI> the language switcher is enabled at the footer

ct-offers-no-translated-filters.png
October 1, 2025 at 4:07 pm #17449531

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. The filters were not configured correctly here hidden link in your Spanish language as shown in the attached screenshot and I've corrected it for you and could you please check?

Screenshot_38.png
October 5, 2025 at 5:59 pm #17457701
dosvisual.com

Hi Kor
Thanks, but your workaround got erased as soon as I updated the translation.
The filters should be automatically translated, as the categories/tags & post-card element were already translated. Can you please dig deeper on this issue?

Additionally, I tried to translate the "all" filters button and the "More.." buttons (for the filtered elements) by searching in the translation editor, but it´s not working..
Thanks!

New threads created by Kor and linked to this one are listed below:

https://wpml.org/forums/topic/cannot-translate-all-filters-button-and-the-more-buttons/

ct-filters-reset.png
October 5, 2025 at 6:03 pm #17457719

dosvisual.com

FYI> I´ll repeat your workaround now for the filters to be available, as my deadline for having the translated website ready is tomorrow. But feel free to do tests as needed until you find a permanent solution. Thanks

October 5, 2025 at 10:56 pm #17457835
dosvisual.com

Kor, 1 more, I cannot translate the "button hover texts" on the header´s layouts either.
hidden link

I´ve tried all recommendations found on the forum and on Ai agents without success (scanned strings too).

You can see it on the front-end here> hidden link "Todos los talleres" > hover: Open menu

New threads created by Kor and linked to this one are listed below:

https://wpml.org/forums/topic/cannot-translate-the-button-hover-texts/

ct-button-hover-text.jpg
October 6, 2025 at 4:58 pm #17461591

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I'd like you to know that our support policy allows us to take care of only one issue per ticket.

Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster.

I've split the ticket here https://wpml.org/forums/topic/cannot-translate-all-filters-button-and-the-more-buttons/ so that we can focus on translating the all and more buttons.

As for the button hover texts translation, I've split the ticket here https://wpml.org/forums/topic/cannot-translate-the-button-hover-texts/

I've applied the custom XML configuration below here hidden link and could you please translating the English language page to see if it's overwriting the filters in Spanish language?

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>fusion_post_cards</tag>
      <attributes>
        <attribute type="media-ids">post_card</attribute>
        <attribute>include_category</attribute>
        <attribute>include_post_tag</attribute>
        <attribute>exclude_post_tag</attribute>
      </attributes>
    </shortcode>
    <shortcode>
      <tag>fusion_post_cards</tag>
      <attributes>
        <attribute type="media-ids">post_card</attribute>
        <attribute type="taxonomy-ids">include_product_cat</attribute>
        <attribute type="taxonomy-ids">include_post_tag</attribute>
        <attribute type="taxonomy-ids">exclude_post_tag</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>
October 13, 2025 at 6:08 am #17478305

dosvisual.com

Hi Kor

Thanks for the workarounds a new tickets.

As for the filters :

+ I´ve updated the ENG page and the translation remains 🙂

October 13, 2025 at 8:30 am #17478677

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I thought you were referring to the filters here in the Spanish language? It's translated as shown in the attached screenshot. hidden link

Screenshot_18.png
October 14, 2025 at 1:21 pm #17484167

dosvisual.com

Hi Kor

Yes, I had said all is ok 🙂 !

Thanks for your help!

October 14, 2025 at 1:33 pm #17484254

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Please mark this ticket as resolved.

October 17, 2025 at 9:32 am #17493244

dosvisual.com

Thank you!