This thread is resolved. Here is a description of the problem and solution.
Problem:
After translating product categories and attempting to synchronize the hierarchy using the guide at https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/#sync-taxonomy-structure, the synchronization failed, requiring manual reassignment of the parent category.
Solution:
If you're experiencing issues with product category synchronization after translation, it might be due to a known issue where imported categories via certain tools can assign the wrong language to parent categories. We recommend checking the workaround provided in the errata at https://wpml.org/errata/product-categories-imported-via-wc-import-tool-can-assign-wrong-language-to-parent-categories/. If this solution does not apply or is outdated, or if you continue to face issues, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If further assistance is needed, please contact us through the WPML support forum.
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This topic is split from https://wpml.org/forums/topic/cache-config-for-multicurrency/
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Last updated by 2 months, 4 weeks ago.
Assisted by: Itamar.
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 WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00) |
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