[Resolved] Sync variables products: Always xxx Left (Never Reach 0)
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is trying to get "0 left" on all options in the WooCommerce Multilingual troubleshooting page but observes that after clicking "Start", and then refreshing the page, the options return to their previous count instead of remaining at "0". The client is unsure if this is the expected behavior or a problem.
Solution: We have confirmed that this behavior is expected. The counter shows the number of stocks that can be synced and does not indicate that those products are out of sync. The counter is meant to indicate progress; for example, if you have a thousand products, the counter will decrease to show when the syncing is done. Upon refreshing, the counter resets to the original count, which represents actual data that can be processed, not corrupted data.
We also inquired if the client is experiencing any issues with product translations, such as missing product variations, stock, or other product details on translated products, as this information would be important for us to know.
If this solution does not seem relevant to your situation, or if you are experiencing issues with product translations, please open a new support ticket with us.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
I am trying to: get "0 left" on all options here: hidden link
Link to a page where the issue can be seen: hidden link
I expected to see: "0 Left" after clicking "Start"
Instead, I do: See "0 left" after clicking "Start", however once I refresh, these options are back to their previous count before clicking "Start". Whereas the other items work just fine
Are these supposed to say 0 after running Start and Refreshing? Once I refresh, these options always return.... but those that are at 0, obvsiously did not?
Thank you for contacting the support forum.
Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.
This is actually correct. The counter shows the number of stocks that can be synced it doesn't mean that those products are out of sync.
The counter indicates the progress, suppose you have a thousand of products in that case the counter will decrease and will show you when it is done. Once you refresh it, it is back to again to original count.
So those counts are not for corrupted data, they are for actual data that can be processed.
This makes sense, although I do not understand why "some" (like those on top) ["Sync Product Variations" for example] DO in fact reach 0, and REMAIN at 0 upon refresh.
If this is correct behavior, this is extremely misleading. Please verify this is what you meant
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
This is more of a question for the developer who designed this feature, but I can confirm that the count is expected in this case, as Sumit from Second Tier Support already confirmed.
For us would be important to know, if you do experience issues with your product translations.
Do you encounter issues with missing product variations, stock, or other product details on your translated products?
Overall this is still misleading and I would like to escalate further understanding within this panel for the future.
You mention that some are a "count" while others are not a "count" and some show count to 0, so you can understand while its running, and others shown 0 so you understand when there are none remaining but all of them have the same verbiage of "X left"
