Background of the issue:
I am trying to translate existing taxonomies on the WPML page 'Taxonomy translation' for the site hidden link.
Symptoms:
Taxonomy translations do not seem to get saved in the database. I have tried multiple times with different fields, but the system gives no errors. When I refresh the page, the + signs appear again behind the translated values.
Questions:
Why are taxonomy translations not being saved in the database?
What steps can I take to ensure taxonomy translations are saved correctly?
I also noticed that the Translations page is empty. It used to show pages waiting for translation.
The page loads, and for a brief time, I can see the table loading, but then everything disappears.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
I would like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.
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Please be sure to back up your website and database before granting us access.
If you can't see the "wp-admin / FTP" fields, your post and website credentials will be set to "PUBLIC." DO NOT publish the data unless you see the required wp-admin / FTP fields.
I may need to install a plugin called "All In One WP Migration" to create a copy of the website so I can investigate the issue further.
However, I would also be very grateful if you could provide a staging site or a copy of the website from your server for this purpose.
If you have any questions about creating such a staging site, you can consult your hosting provider. Please note that WPML must also be registered on this staging site at https://wpml.org/account/websites/.
If you are unable to provide such a copy of the website for testing, please let me know on this ticket.
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Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
I took a local copy of your site and ran some tests.
The issue persisted while testing only with WPML on a default theme.
I then realized, that for post categories the issue only occurs for the category "Todos". It works for all other categories.
The reason seems to be, that "Todos" was originally not created in the site's default language or the site was earlier using a different language than the current site's default language, and then the site's default language was switched to English.
I can only suggest at this point deleting such taxonomies and recreating them in the site's default language.
Hi Andreas,
After deleting the Spanish taxonomy (Categories), I was able to modify and add translations for the other taxonomies without any problems.
Upon reviewing the remaining taxonomies, I found that they all suffer from the same issue. I removed all non-English original taxonomies and attempted to add translations via the WPML taxonomy translation interface. While WPML successfully adds the translations, the translated taxonomies appear under the Easy Real Estate taxonomies (under the specific language) but disappear from the translation view after refreshing the page.
Thank you for your assistance. I would like to clarify the situation regarding our website's language settings.
Since the beginning, our website has only been in English. The addition of Spanish occurred after the installation of WPML. Therefore, the situation you described is not possible.
Please note that the default language of our website has never been changed; it has consistently been English from the start and remains so even after the WPML installation.
Thank you for your understanding. I look forward to your prompt response.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
I ran further tests on your staging site and this seems to be a compatilbity issue between Easy Real Estate and WPML.
I would like to offer a WPML test site now which you can install the Easy Real Estate plugin so that we can run a few more tests to confirm if this is a general issue.
IMPORTANT:
The "Easy Real Estate" plugin is not in our list of recommended plugins, which means that it was not tested by our team and the fact that it is sold as WPML-compatible is a feature that is promised by the author of this plugin. This means, that if we can confirm a general issue between the plugin and WPML, then it is the responsibility of the plugin author to fix this issue.
I just have a quick question: This should not be connected to the Easy Real Estate plugin.
I've noticed this before, WPML creates (seemingly randomly) multiple translations for its own strings.
Why does this happen, and how can we avoid it?
Thank you.
