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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to translate multiple WPForms on their website. They have activated the translation for WPForms, but when they go to Translation Management, they can only see one form available for translation instead of all five.

Solution:
1. We asked the client to ensure they are following our documentation on creating multilingual forms with WPForms and WPML, which can be found here: https://wpml.org/documentation/related-projects/creating-multilingual-forms-using-wpforms-and-wpml/.

2. We recommended increasing the WP Memory Limit as it is a minimum requirement for WPML. Instructions on how to do this can be found here: https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/#how-can-i-increase-my-sites-memory-limit.

3. We provided a custom search URL for the client to find existing tickets with similar issues and the solutions recommended by our colleagues: https://www.google.com/search?q=site%3Awpml.org%2Fforums+not+all+wpforms+show+up+in+translation+management.

4. We clarified that the existing tickets shared are related to the same issue of WPForms not being visible in WPML > Translation Management and asked the client to confirm if this is the issue they are experiencing.

If this solution doesn't look relevant, please open a new support ticket here: WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 5 replies, has 3 voices.

Last updated by Mihai Apetrei 1 year ago.

Assisted by: Mihai Apetrei.

Author Posts
December 18, 2023 at 10:42 am #15082507

nicolasF-39

I am trying to translate a wpforms on my website I activated the translation for wpforms already. But when I go to translation management I can only see on Form from wpforms to translate. The others won't show...

December 18, 2023 at 2:40 pm #15085237

Laura
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hi,

thanks for contacting us.

It's not clear what the issue is, can you please elaborate? Are you following our documentation?
https://wpml.org/documentation/related-projects/creating-multilingual-forms-using-wpforms-and-wpml/

Also please increase your WP Memory Limit since it's a minimum requirement for WPML https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/#how-can-i-increase-my-sites-memory-limit

December 18, 2023 at 2:43 pm #15085283

nicolasF-39

Hi sorry there was a autocompletion in my explanation. So I have 5 Forms from WPForms to translate, but only one shows up to translate....

December 18, 2023 at 2:55 pm #15085377

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Before this ticket gets assigned to my colleagues, I will try to help.

Can you please check the recommendation from my colleague here, in this existing ticket:
https://wpml.org/forums/topic/missing-wpforms-in-translation-management/

I also created this custom search URL for you so that you can find the existing tickets for this same issue that already contain the solutions recommended by my colleagues for this type of error: hidden link

By following these recommendations, I think you will find the solution faster and we can spend less time on this ticket.

I hope that you will find this information helpful 🙂

Please let us know how things go and if you managed to get this fixed.

Kind regards,
Mihai Apetrei

December 18, 2023 at 2:57 pm #15085387

nicolasF-39

Hi, sorry but this is not the same Problem I got

December 18, 2023 at 2:59 pm #15085395

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

The existing tickets that I shared with you are related to the same topic: no wpforms forms (or not all the wpforms forms) are visible in WPML > Translation Management.

Is this not what you are experiencing?

If I understood things wrong, please elaborate a bit more but I think things are pretty clear.

I will be waiting for your response.

Mihai

December 18, 2023 at 3:10 pm #15085451

nicolasF-39

Hi, sorry when you said the recommendation from my colleague I thought you meant the recommendation Laura gave me and I already read through that and it was not the same thing, but yours helped me out thanks:)